Writing.io Jobs

Headquarters: Brazil
URL: http://lawnstarter.com

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services.

About Engineering Quality at LawnStarter

Our QA team is growing, and we're investing real money in better test coverage. We already have shared quality standards and a QA squad that organizes itself horizontally across teams. What we don't have is someone dedicated to owning that vision: every QA is heads-down on their own team, so nobody has the room to drive the standards forward, unify how the squad works, or push the state of the art. That's the gap this role fills. It's not a nice-to-have we're adding because things are going well. It's the structure and leadership we need to make what we've already built actually compound.

The Role

You'll be LawnStarter's first Principal Quality Engineer, reporting directly to the Head of Engineering. We already have quality standards, working CI/CD gates, and AI tooling in the mix. Nobody owns the vision behind all of it, drives it forward, or leads the QA squad that keeps it running. You will.

This isn't a QA management job today. You won't spend your day approving tickets or chasing bug counts. You'll take ownership of the standards and tooling that already exist, work collaboratively with the QA squad to improve them, and keep pushing the state of quality engineering forward as the org grows. As the QA squad grows, this role could take on direct people management of QAs, so hiring, coaching, and performance management experience is a real plus even though it's not the day-one job.

You're not starting from zero, and you're not inheriting a mess either. That means the job isn't "invent a strategy nobody has thought about." It's "listen to the QAs who live in this every day, understand where the pain is, and lead them toward what's next." We need someone who reads where LawnStarter is today and builds from there, not someone who shows up with a favorite tool stack and a coverage number they picked before they met the team.

What makes this role different:

• You own and evolve the quality strategy together with the QA team, instead of building one in a vacuum or just executing someone else's.
• You have direct sponsorship from the Head of Engineering and the room to keep growing the AI-native tooling already in the mix.
• Your success is measured by how much better the whole engineering org's quality gets under your leadership, not by a headcount number.

What You'll Own

• Strategy and vision: The company-wide quality engineering roadmap, plus a quality accountability framework that spells out what engineers, EMs, and PMs each own at every stage of building software.
• Test strategy across the stack: Unit, component, contract, API, end-to-end, mobile, and non-functional testing (performance, load, accessibility), agreed with each team as their quality contract.
• AI-native quality tooling: AI agents and skills, including Claude Code style tooling, that any engineer can run on demand for test generation, code review, and quality guidance. You'll keep hunting for the next AI capability worth putting in front of the team.
• CI/CD and test infrastructure: Required checks, quality gates, E2E and visual regression pipelines, performance budgets, and the mobile test automation strategy across emulators and real device clouds. That includes deciding what actually needs to block a deploy versus what can run async, and keeping the pipeline itself fast.
• Production quality signal: Tying monitoring into incident response and building dashboards teams actually check, not ones that just exist.
• Technical mentorship of the QA discipline: QA engineers keep reporting to their own Engineering Managers today. You won't manage their day-to-day or their careers right now. You'll own the technical and craft side of QA org-wide, mentor QA engineers across every squad, and send your input to their EMs to feed performance reviews. That could change as the squad grows into a direct reporting line to this role.

Problems to Solve

A solid quality bar with no one steering it.

We already have shared standards, working quality gates, and AI tooling in the mix. What's missing is someone whose job is to look at all of it, decide what needs to improve next, and actually drive that improvement instead of it being everyone's part-time responsibility.

A QA squad with no dedicated leadership.

Our QAs already organize horizontally across teams, but every one of them is focused on their own team's work day to day. Nobody has the bandwidth to unify how they work, spread what's working on one team to the others, or represent their pain points where decisions get made. You'll give that squad the structure and leadership it's missing.

Standards that need continuous R&D, not a rewrite.

The foundation works. The risk is standing still while the org grows. You'll keep pushing the state of the art, testing new approaches and tools, and deciding what's worth rolling out broadly versus what stays an experiment.

Quality work that's still someone's side project.

Right now, improving quality practice competes with each QA's day-to-day team commitments. You'll make it someone's actual job to carry that forward, and get engineers, EMs, and PMs treating it as planned work instead of something squeezed in.

What Success Looks Like (Year 1)

• A clear quality vision, owned and communicated: Every product team can point to what "good" means for their testing and why, with you as the person who set that direction and keeps it current.
• Measurable improvement on existing gates: Flakiness, pipeline cost, and what runs sync versus async on core repositories are visibly better than when you started, not just maintained.
• At least one new AI-native capability shipped: You've pushed the existing AI tooling forward with something new, like an added test-generation flow or audit, that engineers actually reach for weekly.
• A QA squad that feels led: The QAs across teams can point to concrete ways their work, tools, or standards improved because someone was finally driving it.

Requirements

Who You Are

AI-native, specifically for quality work. You already use AI to generate tests, not just to autocomplete code. You've set up agentic tooling like Claude Code or MCP-based workflows so engineers can run on-demand test generation or code review against their own repos, and you keep experimenting with what AI can take off a team's plate next. This is unlikely to be a good fit if AI tools mostly make you nervous, or your use of them stops at your own personal productivity.

A strategic thinker, not a tool zealot. Give you a team's current maturity level, and you'll design the testing approach that fits where they are, not the one you used at your last job. You resist the urge to mandate a specific framework or a specific coverage number before you understand the context. Someone who shows up insisting "we need to hit 90% coverage" or "everyone must use Playwright" without first learning how the team works will struggle here.

Deeply hands-on across the whole test pyramid. You've built and maintained component, contract, API, E2E, and performance test suites yourself, not just reviewed slides about them. You're the person who steps in when the engineering team is blocked by the pipeline and can't ship. If your test automation experience stops at reading dashboards other people built, this role will feel out of reach fast.

A patient teacher who still ships. Coaching engineers on testing practice and running enablement sessions is part of the job. So is personally building the CI pipelines and the tooling. You don't write the doc and hope someone else implements it. This is unlikely to be a good fit for someone who only wants to advise, or who avoids hands-on infrastructure work.

Comfortable owning influence without owning headcount, at least for now. You'll mentor QA engineers across every squad on technical craft and send notes to their EMs for performance reviews. You won't be their manager on day one, and you won't set their career path. This works well if you're motivated by discipline-wide technical influence. It won't if you need direct reports from the start to feel engaged. If you've hired, coached, and managed performance for a QA or engineering team before, that's a genuine plus: this role could grow into managing the QA squad directly as it scales.

This Role Is NOT

• A traditional QA management job, at least not on day one: You won't manage QA engineers day to day or own their career growth right now. Their EMs do that. You own the technical and strategic direction of the QA discipline instead, with the door open to direct management as the squad grows.
• A "throw out what's there and start over" job: We have real standards and tooling worth building on. You can't parachute in with a pre-packaged process or a favorite tool stack and mandate it regardless of fit.
• A ticket-approval or gatekeeping role: You're not the last line of defense that blocks releases at the end. You're embedding quality earlier, so there's less to block.
• A headcount-growth play: Your success isn't measured by how big a QA team you build. It's measured by how much better the whole engineering org's quality gets.

Benefits

Compensation & Benefits

• Base salary: $80,000-$100,000 USD annually.
• Fully remote: This is deep-focus analytical work with US-facing partners. We hire the best analyst regardless of city and trust you to manage your environment and overlap hours.
• Flexible PTO: Measured on outcomes, not hours logged.

LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

To apply: https://weworkremotely.com/remote-jobs/lawnstarter-principal-quality-engineer

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About the Role

The Strategic Delivery Lead is the senior operator accountable for turning a pod’s ambition into reliably delivered, high-quality work. This role is hybrid ( _3 days/week in office)_ in San Francisco,CA or New York City, NY. You will own the performance of a portfolio spanning samples, off-the-shelf datasets, proprietary data products, and bespoke engagements, connecting GTM, Research, Delivery, Product, Engineering, and Expert AI Supply to ensure the right work is prioritized, staffed, and executed. This is a highly cross-functional role: you will lead through influence cross functionally and directly manage a team of strategic project leads (SPLs), bring clarity to complex tradeoffs, and personally intervene when quality, delivery, or customer outcomes are at risk.

You will be the pod’s owner for margin performance and operating economics, with a clear view of cost-to-deliver, gross margin, capacity, and the operational choices that drive them. While you will not set pricing, your cost, scope, and delivery inputs will directly inform pricing and commercial decisions. In partnership with Product, Research and Forward Deployed Engineering, you will translate the domain’s strategy and priority bets into an executable roadmap, mobilizing the teams required to bring it to life and building the systems, rhythms, and playbooks that make the model stronger with every launch.

What You’ll Do

• Own your pod’s margin performance and operating economics. Be accountable for understanding and improving the cost-to-deliver, gross margin, and financial health of the pod’s work. Track data orders and recognized revenue, challenge staffing and production decisions that erode margin, and provide the cost and delivery inputs that inform pricing decisions. Represent the pod’s commercial and operational performance in the weekly business review.
• Bring the pod’s four-quarter roadmap to life. Partner with Product and Research to execute against the strategy and priority bets they have defined for the domain, translating them into an actionable delivery roadmap, mobilizing the right cross-functional teams, and ensuring launches and projects are delivered with the required quality, speed, and economics.
• Manage and grow a team of Strategic Project Leads (SPLs) to ensure projects are delivered on time, and you establish a culture of high performance.
• Serve as the connective tissue between GTM and Delivery. Maintain a clear view of the commercial pipeline, ensure pre-sales teams have the support they need, PMM has what it needs, and be able to speak confidently to delivery plans, capacity, risks, and tradeoffs across your portfolio.
• Own the performance of the full project portfolio. Ensure every project, across samples, OTS datasets, proprietary data products, and bespoke engagements, is delivered on time, to the highest quality, and against its expected financial return.
• Mobilize the right people at the right time. Bring together Research, Engineering, subject-matter experts, Delivery, and Expert AI Supply, negotiating for capacity and driving alignment across teams that do not report directly to you.
• Build and optimize the pod’s workforce plan. Partner closely with the heads of Delivery and Expert AI Supply to ensure projects are staffed with the right expertise, talent is deployed effectively, and capacity is planned strategically against current and future demand.
• Obsess over quality, personally. Get into the data, understand where quality is breaking down, and force the right conversations and actions when something is wrong, regardless of whether you are the person who can directly fix it.
• Actively manage and improve margin. Challenge staffing models, production pipelines, and other cost drivers when work is more expensive than it needs to be, and deliver measurable improvements to the domain’s margin profile.
• Turn recurring failures into systemic fixes. When the same problem appears repeatedly, address it in the operating model, tooling, or process rather than continuing to solve it one project at a time.
• Build the pod playbook. As one of the first leaders operating this model, establish the rhythms, processes, roles, and best practices that will make the model repeatable for future pods.
• Share learnings across the broader organization. Ensure insights, proven practices, and recurring challenges are systematically shared across pods so that each team benefits from what others have learned.

What You’ll Bring

• Ownership of a P&L or a business unit - you have carried a number, made pricing and cost trade-offs, and lived with the result. Consulting-style project leadership without commercial ownership is not the same thing.
• Real depth in a technical domain - software engineering, computer use and agents, or an adjacent frontier area. You do not need to be a researcher and you do not need to write the pipeline. You do need to be someone a research lead wants in the room: able to hold your own on a technical argument, tell whether this domain’s data is good or bad, and know who to pull in when it isn’t.
• A track record of building rather than administering. Founders, early operators, and people who have stood something up from nothing tend to do well here. We care much more about what you have owned and accomplished than how many people have reported to you.
• Commercial judgment with customers. You can run a technical discovery conversation, scope an engagement, and hold a hard margin or timeline conversation without escalating it.
• Comfort with ambiguity and with peers who are not your reports. Most of what you need to get done, you will get done through people who do not report to you.
• Seniority. Typically 8+ years with meaningful time at the level described above, though we care about the substance far more than the count.
• Prior people management experience; preference 3+ years

Bonus: experience in AI/ML data, evals or benchmarks; having built a function or business line inside a fast-scaling company; a founder or early-employee background in a technical product.

Pay Transparency Notice: Depending on your work location, the target annual salary base for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)). The salary range for this position based off of tier 1 locations such as San Francisco Bay Area, and New York, and is $296,000 - $444,000. All offers include equity compensation.

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As the Manager, Strategic Onboarding, you will lead a team responsible for Tipalti’s most complex and strategically important customer implementations, including both internally delivered and partner-led engagements. You will be accountable for the performance, development, and success of your team and the overall health of the delivery portfolio, ensuring projects are appropriately staffed, risks are identified and addressed early, and customers receive a consistently high-quality onboarding experience.

You will own portfolio-level delivery performance, capacity and resource management, operational cadence, and first-line escalation management for your team. You will coach and develop experienced Onboarding Managers, establish repeatable and scalable delivery practices, and partner cross-functionally to remove systemic barriers to successful implementation.

This is a people and portfolio leadership role, not an individual implementation role. Success is measured by the performance of the team and portfolio—not by personally carrying customer implementations.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Lead, coach, and develop a team of experienced Onboarding Managers responsible for complex and strategically important customer implementations.
• Establish clear performance expectations, provide regular coaching and feedback, and create development opportunities that strengthen the team’s delivery and leadership capabilities.
• Build a culture of ownership and accountability in which Onboarding Managers independently lead their portfolios and escalate intentionally rather than relying on management to run projects for them.
• Recruit, hire, onboard, and develop new team members as the organization grows.
• Own performance management, goal setting, and development planning for the team.
• Own the overall health and performance of the Strategic Onboarding portfolio, including project health, delivery risk, time-to-value, customer experience, capacity, and forecast accuracy.
• Establish and lead a consistent portfolio operating cadence that surfaces risks early, drives clear ownership of actions, and enables proactive intervention before issues become escalations.
• Own staffing and capacity management across the team, balancing customer needs, project complexity, team capabilities, and business priorities.
• Serve as the first level of management escalation for at-risk implementations, providing leadership and executive customer engagement when appropriate while maintaining clear ownership with the assigned Onboarding Manager.
• Provide leadership oversight for Tipalti’s most complex and strategically important implementations, ensuring teams have the resources, cross-functional support, and decision-making required for successful delivery.
• Identify patterns across projects and escalations and translate them into systemic improvements rather than repeatedly solving the same issues customer by customer.
• Maintain accurate portfolio visibility and forecasting, using data to identify emerging risks, capacity constraints, and opportunities to improve delivery performance.
• Provide operational oversight of strategic partner-led implementations within the broader Strategic Onboarding portfolio, ensuring appropriate visibility, governance, escalation management, and consistent delivery standards across both Tipalti-led and partner-led engagements.
• Identify and implement improvements to delivery processes, tools, and operating practices that increase consistency, scalability, and customer outcomes.
• Use portfolio data and frontline insights to identify systemic delivery issues and drive improvements across the organization.
• Partner with Product, Engineering, Support, Sales, Professional Services, Alliances, and other cross-functional teams to resolve recurring delivery barriers and represent the needs of Strategic Onboarding.
• Ensure lessons learned, delivery patterns, and successful practices are captured and reused across the team rather than remaining with individual team members.
• Share structured product and process feedback with appropriate stakeholders to improve the customer onboarding experience.
• Establish clear ownership and escalation paths for cross-functional dependencies that impact customer delivery.
• Champion adoption of AI-enabled delivery workflows across Strategic Onboarding, partnering with the AI Strategy function to identify high-value opportunities, drive frontline adoption, and measure operational impact.
• Help evolve team roles and operating practices as AI removes administrative work, enabling Onboarding Managers to spend more time on strategic customer engagement and higher-value delivery activities.
• Provide frontline feedback and operational insights to help ensure AI capabilities address real delivery challenges and create measurable value.
• Reinforce new AI-enabled ways of working through coaching, operating cadence, and performance expectations.

About you

• 7+ years of experience in Customer Onboarding, Professional Services, Implementation, or a similar customer delivery function within B2B SaaS.
• 3+ years of direct people-management experience leading experienced implementation or onboarding professionals.
• Demonstrated experience managing a portfolio of complex enterprise customer implementations, with accountability for delivery quality, customer outcomes, capacity, and risk.
• Strong people leader with a track record of coaching experienced professionals, managing performance, and developing future leaders.
• Strong executive presence and demonstrated ability to lead difficult customer conversations and high-stakes escalations.
• Excellent operational judgment, including the ability to distinguish between an individual project problem and a systemic delivery issue.
• Demonstrated ability to build scalable processes and operating rhythms in a fast-changing environment.
• Strong cross-functional leadership skills and the ability to influence Product, Engineering, Sales, Support, Alliances, and other stakeholders without direct authority.
• Strong analytical skills and comfort using data to understand portfolio health, capacity, performance, and emerging risks.
• Excellent communication, prioritization, problem-solving, and decision-making skills.
• Detail-oriented and well organized, with the ability to maintain strategic perspective while managing a complex delivery portfolio.
• Ability to operate effectively in a fast-paced, deadline-driven environment.
• BA/BS in a related field or equivalent practical experience.
• Experience leading complex fintech, payments, ERP, or financial-technology implementations.
• Experience working with implementation partners or systems integrators is a plus.
• Experience leading teams through AI, automation, or significant delivery-process transformation.
• Familiarity with Salesforce, project-management platforms, and ticketing systems such as Jira.
• Experience operating in a high-growth SaaS environment.
• Experience partnering closely with Product and Engineering organizations to resolve systemic customer-delivery challenges.

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and stock options
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $120,000 - $150,000 CAD annually.

Bonus: Target bonus is 12.5% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $135,000 - $168,750 CAD annually (includes base salary plus target bonus/commission).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate’s unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it” - a mission to which we are constantly committed.

Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.

AI Use We may use artificial intelligence and automated systems (collectively “AI”) to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com.

Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About the Role

The Strategic Delivery Lead is the senior operator accountable for turning a pod’s ambition into reliably delivered, high-quality work. This role is hybrid ( _3 days/week in office)_ in San Francisco,CA or New York City, NY. You will own the performance of a portfolio spanning samples, off-the-shelf datasets, proprietary data products, and bespoke engagements, connecting GTM, Research, Delivery, Product, Engineering, and Expert AI Supply to ensure the right work is prioritized, staffed, and executed. This is a highly cross-functional role: you will lead through influence cross functionally and directly manage a team of strategic project leads (SPLs), bring clarity to complex tradeoffs, and personally intervene when quality, delivery, or customer outcomes are at risk.

You will be the pod’s owner for margin performance and operating economics, with a clear view of cost-to-deliver, gross margin, capacity, and the operational choices that drive them. While you will not set pricing, your cost, scope, and delivery inputs will directly inform pricing and commercial decisions. In partnership with Product, Research and Forward Deployed Engineering, you will translate the domain’s strategy and priority bets into an executable roadmap, mobilizing the teams required to bring it to life and building the systems, rhythms, and playbooks that make the model stronger with every launch.

What You’ll Do

• Own your pod’s margin performance and operating economics. Be accountable for understanding and improving the cost-to-deliver, gross margin, and financial health of the pod’s work. Track data orders and recognized revenue, challenge staffing and production decisions that erode margin, and provide the cost and delivery inputs that inform pricing decisions. Represent the pod’s commercial and operational performance in the weekly business review.
• Bring the pod’s four-quarter roadmap to life. Partner with Product and Research to execute against the strategy and priority bets they have defined for the domain, translating them into an actionable delivery roadmap, mobilizing the right cross-functional teams, and ensuring launches and projects are delivered with the required quality, speed, and economics.
• Manage and grow a team of Strategic Project Leads (SPLs) to ensure projects are delivered on time, and you establish a culture of high performance.
• Serve as the connective tissue between GTM and Delivery. Maintain a clear view of the commercial pipeline, ensure pre-sales teams have the support they need, PMM has what it needs, and be able to speak confidently to delivery plans, capacity, risks, and tradeoffs across your portfolio.
• Own the performance of the full project portfolio. Ensure every project, across samples, OTS datasets, proprietary data products, and bespoke engagements, is delivered on time, to the highest quality, and against its expected financial return.
• Mobilize the right people at the right time. Bring together Research, Engineering, subject-matter experts, Delivery, and Expert AI Supply, negotiating for capacity and driving alignment across teams that do not report directly to you.
• Build and optimize the pod’s workforce plan. Partner closely with the heads of Delivery and Expert AI Supply to ensure projects are staffed with the right expertise, talent is deployed effectively, and capacity is planned strategically against current and future demand.
• Obsess over quality, personally. Get into the data, understand where quality is breaking down, and force the right conversations and actions when something is wrong, regardless of whether you are the person who can directly fix it.
• Actively manage and improve margin. Challenge staffing models, production pipelines, and other cost drivers when work is more expensive than it needs to be, and deliver measurable improvements to the domain’s margin profile.
• Turn recurring failures into systemic fixes. When the same problem appears repeatedly, address it in the operating model, tooling, or process rather than continuing to solve it one project at a time.
• Build the pod playbook. As one of the first leaders operating this model, establish the rhythms, processes, roles, and best practices that will make the model repeatable for future pods.
• Share learnings across the broader organization. Ensure insights, proven practices, and recurring challenges are systematically shared across pods so that each team benefits from what others have learned.

What You’ll Bring

• Ownership of a P&L or a business unit - you have carried a number, made pricing and cost trade-offs, and lived with the result. Consulting-style project leadership without commercial ownership is not the same thing.
• Real depth in a technical domain - software engineering, computer use and agents, or an adjacent frontier area. You do not need to be a researcher and you do not need to write the pipeline. You do need to be someone a research lead wants in the room: able to hold your own on a technical argument, tell whether this domain’s data is good or bad, and know who to pull in when it isn’t.
• A track record of building rather than administering. Founders, early operators, and people who have stood something up from nothing tend to do well here. We care much more about what you have owned and accomplished than how many people have reported to you.
• Commercial judgment with customers. You can run a technical discovery conversation, scope an engagement, and hold a hard margin or timeline conversation without escalating it.
• Comfort with ambiguity and with peers who are not your reports. Most of what you need to get done, you will get done through people who do not report to you.
• Seniority. Typically 8+ years with meaningful time at the level described above, though we care about the substance far more than the count.
• Prior people management experience; preference 3+ years

Bonus: experience in AI/ML data, evals or benchmarks; having built a function or business line inside a fast-scaling company; a founder or early-employee background in a technical product.

Pay Transparency Notice: Depending on your work location, the target annual salary base for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)). The salary range for this position based off of tier 1 locations such as San Francisco Bay Area, and New York, and is $296,000 - $444,000. All offers include equity compensation.

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As the Manager, Strategic Onboarding, you will lead a team responsible for Tipalti’s most complex and strategically important customer implementations, including both internally delivered and partner-led engagements. You will be accountable for the performance, development, and success of your team and the overall health of the delivery portfolio, ensuring projects are appropriately staffed, risks are identified and addressed early, and customers receive a consistently high-quality onboarding experience.

You will own portfolio-level delivery performance, capacity and resource management, operational cadence, and first-line escalation management for your team. You will coach and develop experienced Onboarding Managers, establish repeatable and scalable delivery practices, and partner cross-functionally to remove systemic barriers to successful implementation.

This is a people and portfolio leadership role, not an individual implementation role. Success is measured by the performance of the team and portfolio—not by personally carrying customer implementations.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Lead, coach, and develop a team of experienced Onboarding Managers responsible for complex and strategically important customer implementations.
• Establish clear performance expectations, provide regular coaching and feedback, and create development opportunities that strengthen the team’s delivery and leadership capabilities.
• Build a culture of ownership and accountability in which Onboarding Managers independently lead their portfolios and escalate intentionally rather than relying on management to run projects for them.
• Recruit, hire, onboard, and develop new team members as the organization grows.
• Own performance management, goal setting, and development planning for the team.
• Own the overall health and performance of the Strategic Onboarding portfolio, including project health, delivery risk, time-to-value, customer experience, capacity, and forecast accuracy.
• Establish and lead a consistent portfolio operating cadence that surfaces risks early, drives clear ownership of actions, and enables proactive intervention before issues become escalations.
• Own staffing and capacity management across the team, balancing customer needs, project complexity, team capabilities, and business priorities.
• Serve as the first level of management escalation for at-risk implementations, providing leadership and executive customer engagement when appropriate while maintaining clear ownership with the assigned Onboarding Manager.
• Provide leadership oversight for Tipalti’s most complex and strategically important implementations, ensuring teams have the resources, cross-functional support, and decision-making required for successful delivery.
• Identify patterns across projects and escalations and translate them into systemic improvements rather than repeatedly solving the same issues customer by customer.
• Maintain accurate portfolio visibility and forecasting, using data to identify emerging risks, capacity constraints, and opportunities to improve delivery performance.
• Provide operational oversight of strategic partner-led implementations within the broader Strategic Onboarding portfolio, ensuring appropriate visibility, governance, escalation management, and consistent delivery standards across both Tipalti-led and partner-led engagements.
• Identify and implement improvements to delivery processes, tools, and operating practices that increase consistency, scalability, and customer outcomes.
• Use portfolio data and frontline insights to identify systemic delivery issues and drive improvements across the organization.
• Partner with Product, Engineering, Support, Sales, Professional Services, Alliances, and other cross-functional teams to resolve recurring delivery barriers and represent the needs of Strategic Onboarding.
• Ensure lessons learned, delivery patterns, and successful practices are captured and reused across the team rather than remaining with individual team members.
• Share structured product and process feedback with appropriate stakeholders to improve the customer onboarding experience.
• Establish clear ownership and escalation paths for cross-functional dependencies that impact customer delivery.
• Champion adoption of AI-enabled delivery workflows across Strategic Onboarding, partnering with the AI Strategy function to identify high-value opportunities, drive frontline adoption, and measure operational impact.
• Help evolve team roles and operating practices as AI removes administrative work, enabling Onboarding Managers to spend more time on strategic customer engagement and higher-value delivery activities.
• Provide frontline feedback and operational insights to help ensure AI capabilities address real delivery challenges and create measurable value.
• Reinforce new AI-enabled ways of working through coaching, operating cadence, and performance expectations.

About you

• 7+ years of experience in Customer Onboarding, Professional Services, Implementation, or a similar customer delivery function within B2B SaaS.
• 3+ years of direct people-management experience leading experienced implementation or onboarding professionals.
• Demonstrated experience managing a portfolio of complex enterprise customer implementations, with accountability for delivery quality, customer outcomes, capacity, and risk.
• Strong people leader with a track record of coaching experienced professionals, managing performance, and developing future leaders.
• Strong executive presence and demonstrated ability to lead difficult customer conversations and high-stakes escalations.
• Excellent operational judgment, including the ability to distinguish between an individual project problem and a systemic delivery issue.
• Demonstrated ability to build scalable processes and operating rhythms in a fast-changing environment.
• Strong cross-functional leadership skills and the ability to influence Product, Engineering, Sales, Support, Alliances, and other stakeholders without direct authority.
• Strong analytical skills and comfort using data to understand portfolio health, capacity, performance, and emerging risks.
• Excellent communication, prioritization, problem-solving, and decision-making skills.
• Detail-oriented and well organized, with the ability to maintain strategic perspective while managing a complex delivery portfolio.
• Ability to operate effectively in a fast-paced, deadline-driven environment.
• BA/BS in a related field or equivalent practical experience.
• Experience leading complex fintech, payments, ERP, or financial-technology implementations.
• Experience working with implementation partners or systems integrators is a plus.
• Experience leading teams through AI, automation, or significant delivery-process transformation.
• Familiarity with Salesforce, project-management platforms, and ticketing systems such as Jira.
• Experience operating in a high-growth SaaS environment.
• Experience partnering closely with Product and Engineering organizations to resolve systemic customer-delivery challenges.

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and stock options
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $120,000 - $150,000 CAD annually.

Bonus: Target bonus is 12.5% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $135,000 - $168,750 CAD annually (includes base salary plus target bonus/commission).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate’s unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it” - a mission to which we are constantly committed.

Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.

AI Use We may use artificial intelligence and automated systems (collectively “AI”) to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com.

Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

Hi, we’re Oscar. We’re hiring a Program Lead, Payor Connections/Interoperability to join our Risk Adjustment team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

As a Program Lead, Payor Connections/Interoperability, you will be a key owner of an important interoperability initiative, the Program Lead will represent the needs and interests of the Risk Adjustment team. This new role is for you if you thrive with ambiguity and autonomy, and are comfortable building an end-to-end process! You will work with internal and external Oscar partners to ensure accurate acquisition of healthcare data from multiple provider systems.

You will report into the Director, Risk Adjustment Retrospective.

Work Location: This is a remote position, open to candidates who reside in: Arizona, Florida, Georgia, Illinois, Iowa, Kansas, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas and Virginia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role in the states of New Jersey and New York is: $101,844 - $133,670 per year.  The base pay for this role in all other locations is: $91,659 - $120,303 per year.  You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities:

• Lead interoperability projects with provider outreach
• Develop relationships with provider group partners and vendors
• Create and maintain project plans
• Help develop operational strategy and market approach
• Collaborate across the organization to identify actions to achieve improvements and monitor initiative impact
• Direct the testing and validation of data connections to ensure compliance and functionality
• Oversee the creation and maintenance of essential operational dashboards, and update and enhance them as our user’s needs evolve
• Track development progress, resolve issues related to data quality or integration, and ensure continuous improvement in interoperability programs
• TEFCA subject matter expert
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 3+ years of work experience in health care operations or health insurance; working directly with provider groups
• 2+ years of experience in delivering interoperability projects / programs
• In depth knowledge of TEFCA
• Strong analytical skills

Bonus points:

• Risk Adjustment experience
• Basic SQL or BQ query writing experience

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Location

Our Engineering Manager - Revenue Management Azure House will be an integral part of our global R&D team.

This role is based remotely in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities

Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.
• Day-to-day communication & collaborationUpwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production for Azure (and ideally additionally on AWS/GCP) , and owning availability, cost, and the customer-facing surface
• Strong background in understanding and leading teams in the FinOps space.
• API first mindset, products are built not just for end user experience through UI,they are fully functional and available through APIs, so both humans and agents can interact with the platform.
• Strong background in engineering management of multi-disciplinary teams, including full-stack engineers and data engineers.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

•  Strong Golang knowledge or experience
• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location

Our Engineering Manager - Revenue Management Azure House will be an integral part of our global R&D team.

This role is based remotely in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities

Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.
• Day-to-day communication & collaborationUpwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production for Azure (and ideally additionally on AWS/GCP) , and owning availability, cost, and the customer-facing surface
• Strong background in understanding and leading teams in the FinOps space.
• API first mindset, products are built not just for end user experience through UI,they are fully functional and available through APIs, so both humans and agents can interact with the platform.
• Strong background in engineering management of multi-disciplinary teams, including full-stack engineers and data engineers.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

•  Strong Golang knowledge or experience
• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location

Our Engineering Manager - Revenue Management Azure House will be an integral part of our global R&D team.

This role is based remotely in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities

Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.
• Day-to-day communication & collaborationUpwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production for Azure (and ideally additionally on AWS/GCP) , and owning availability, cost, and the customer-facing surface
• Strong background in understanding and leading teams in the FinOps space.
• API first mindset, products are built not just for end user experience through UI,they are fully functional and available through APIs, so both humans and agents can interact with the platform.
• Strong background in engineering management of multi-disciplinary teams, including full-stack engineers and data engineers.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

•  Strong Golang knowledge or experience
• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location

Our Engineering Manager - Revenue Management Azure House will be an integral part of our global R&D team.

This role is based remotely in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities

Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.
• Day-to-day communication & collaborationUpwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production for Azure (and ideally additionally on AWS/GCP) , and owning availability, cost, and the customer-facing surface
• Strong background in understanding and leading teams in the FinOps space.
• API first mindset, products are built not just for end user experience through UI,they are fully functional and available through APIs, so both humans and agents can interact with the platform.
• Strong background in engineering management of multi-disciplinary teams, including full-stack engineers and data engineers.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

•  Strong Golang knowledge or experience
• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location

Our Engineering Manager - Revenue Management Azure House will be an integral part of our global R&D team.

This role is based remotely in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities

Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.
• Day-to-day communication & collaborationUpwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production for Azure (and ideally additionally on AWS/GCP) , and owning availability, cost, and the customer-facing surface
• Strong background in understanding and leading teams in the FinOps space.
• API first mindset, products are built not just for end user experience through UI,they are fully functional and available through APIs, so both humans and agents can interact with the platform.
• Strong background in engineering management of multi-disciplinary teams, including full-stack engineers and data engineers.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

•  Strong Golang knowledge or experience
• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location

Our Engineering Manager - Revenue Management Azure House will be an integral part of our global R&D team.

This role is based remotely in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities

Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.
• Day-to-day communication & collaborationUpwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production for Azure (and ideally additionally on AWS/GCP) , and owning availability, cost, and the customer-facing surface
• Strong background in understanding and leading teams in the FinOps space.
• API first mindset, products are built not just for end user experience through UI,they are fully functional and available through APIs, so both humans and agents can interact with the platform.
• Strong background in engineering management of multi-disciplinary teams, including full-stack engineers and data engineers.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

•  Strong Golang knowledge or experience
• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Job Summary: The RFP Manager leads Elovate's proposal development function, owning the end-to-end process for responding to requests for proposals (RFPs), requests for quotes (RFQs), and requests for information (RFIs) from municipal and government agency clients.

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

The Role:

We’re looking for a Senior Engineering Manager to lead the teams building shared product platforms at AlphaSense. The domain covers two connected areas: the API-first platforms that power multiple product surfaces, integrations, and agentic workflows, and the usage platform that meters and reports AI credit consumption across our product features.

Both areas are built as products, not as internal plumbing. That means well-designed APIs, clear contracts, strong reliability guarantees, and a roadmap driven by real product needs. Our consumption platform is business-critical: it underpins how AlphaSense packages, prices, and reports on AI capabilities, so accurate, timely, and auditable metering is a hard requirement rather than an implementation detail.

This is a people-management role. The immediate team is largely based in EMEA/US, so global people management is preferred. You’ll own hiring, growth, delivery, and the operational health of your teams, and you’ll partner closely with Product, Platform, SRE, and Finance/RevOps to set direction. You’ll stay technical enough to hold credible design discussions, review architecture, and push back where it matters, but your leverage comes through the engineers you grow and the systems they own. You’ll work alongside Principal Engineers in long-term technical direction rather than duplicating that work.

Responsibilities:

• Lead, grow, and develop a team of backend and platform engineers across the API and usage/consumption areas
• Own delivery: roadmap commitments, execution quality, and predictable outcomes for platforms with many internal and external consumers
• Own the direction of usage metering and AI credit accounting, including accuracy, auditability, latency, and cost of the metering pipeline itself
• Partner with Product to shape a platform roadmap driven by real product and customer needs
• Hire strong engineers, build a healthy pipeline, and raise the bar with every offer
• Uphold API governance, versioning strategy, and backward compatibility, and hold the line on contracts that other teams depend on
• Own operational excellence: SLOs, observability, on-call health, and follow-through on incidents
• Partner with Finance, RevOps, and Pricing on consumption models, entitlements, quotas, overages, and reporting
• Create clarity in ambiguous, cross-team problems and break them into work your teams can execute
• Grow senior ICs and tech leads, and make succession and technical ownership explicit
• Communicate technical trade-offs and risk to engineering and business stakeholders across time zones.

Requirements:

• Proven experience managing backend or platform engineering teams, including hiring, performance management, and career development
• Strong hands-on engineering background in backend or distributed systems prior to management, with the ability to engage credibly in design and code reviews today
• Experience with product platforms or shared services consumed by multiple product teams
• Track record of delivering and operating APIs at scale, with strong grounding in RESTful API design
• Experience with data-intensive systems: high-volume event ingestion, aggregation, and reporting
• Comfort with ambiguity and the ability to influence technical direction across teams
• Strong written and verbal communication with both technical and non-technical stakeholders

Nice to have:

• Experience with consumption or usage-based business models: metering, rating, entitlements, quotas, and billing integrations
• Experience with AI cost, token, or credit accounting systems
• Experience building or enabling agentic and AI-driven workflows, including orchestration, state management, and integration patterns
• Familiarity with MCP (Model Context Protocol) or similar agent integration patterns
• Some experience with GraphQL (design, usage, or operating in production)
• Experience working in large-scale, distributed systems environments
• Experience working closely with Platform and SRE teams
• Experience leading globally distributed teams

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

The Tech Lead Manager (TLM), Site Reliability is the single technical and people leader for a small, high-ownership Site Reliability team (3–4 engineers) focused on building reliable, scalable, and secure environments that power the applications our students and schools rely on. This is a pivotal role in executing our strategy to accelerate product development and reduce barriers to software delivery without sacrificing quality and reliability.

This is not a traditional Engineering Manager role with technical fluency as a nice-to-have — the TLM is expected to be hands-on with code, architecture, and technical decision-making on a regular, ongoing basis, in addition to owning the full scope of people leadership: 1:1s, growth, performance, and hiring. Where a typical EM posting emphasizes strategy, stakeholder management, and guiding technical direction through others, the TLM personally takes on inbound coding work, personally owns technical debt, and personally carries enough depth in every project their engineers are running to challenge and improve the technical approach — not just track progress against it.

There is no separate Tech Lead on this team. The TLM holds both halves of the job — technical decision making and people management — as one accountable owner.

Success for the team is measured by reliability and performance metrics for the overall product and delivery systems, reduced incident detection and recovery times, adoption rates of platform tools and services, increased product development team self-service, modernization efforts across a portfolio of legacy services and infrastructure, and reduction of recurring toilsome or interrupt activities.

What You Will Do

• Take on inbound SRE and platform work directly rather than delegating it by default — you are a working contributor to incident response, infrastructure automation, and tooling, not just their reviewer
• Own technical debt and infrastructure modernization within your team’s scope, prioritizing and resolving it directly rather than routing it to someone else
• Maintain deep enough understanding of every project your engineers are running — observability, disaster recovery, infrastructure work — to push on it, not just check in on it
• Own delivery outcomes and the team’s quality bar: reliability and performance metrics, incident response effectiveness, and platform tool adoption
• Guide technical direction through system design, architectural consult, and hands-on code review, ensuring engineering excellence
• Own people leadership for your team: career development, performance management, hiring, and overall team health for 3–4 Site Reliability Engineers
• Own — jointly with engineering leadership — how the team works. Today that’s Agile Scrum or Kanban; you’re expected to give feedback and help shape and implement our development process
• Ensure the team balances urgency over perfection, while maintaining high standards for quality and reliability
• Model effective AI-assisted development in your own hands-on work and set the standard for your team’s usage

During the First Month:

• Learn about Niche by meeting with various team members to learn more about our company through our Onboarding meetings
• Get hands-on in the codebase and infrastructure your team owns — not just reading it, but shipping something
• Build rapport with your direct reports and understand each ongoing project (observability, disaster recovery, infrastructure work) deeply enough to have a real technical opinion on it
• Work alongside the team to learn the tech stack, the products you support, and the team’s current process (ceremonies, planning, review, oncall, incident response) as it exists today.

Within 3 Months:

• Be a regular, direct contributor to inbound technical work — incident response, platform tooling, technical debt, infrastructure — alongside your team, not just reviewing their output
• Foster a culture of quality by providing thoughtful, constructive feedback through code reviews and pairing, and promoting adoption of platform tools and practices
• Make your first joint call with engineering leadership on a process adjustment and technical improvement, however small
• Have established a working rhythm for 1:1s, performance conversations, and career development with each direct report
• Join the on-call rotation suggesting improvements to improve response time and repeated notifications

Within 6 Months:

• Demonstrate ownership of a nontrivial technical decision or architectural direction for your team’s systems (e.g., observability platform adoption, disaster recovery improvements, infrastructure)
• Show a track record of catching and correcting technical or platform issues before they became delivery problems, including participating in disaster recovery and incident response exercises
• Complete a full performance/calibration cycle for your directs

Within 12 Months:

• Have led — jointly with engineering leadership — a deliberate evolution of your team’s process, grounded in what’s actually worked for your team rather than an inherited default
• Be a recognized technical authority for Site Reliability, trusted with architectural calls without needing to route them elsewhere
• Have full confidence navigating the Niche codebase and triaging technical work, getting directly involved as needed
• Have a demonstrated record of balancing hands-on technical contribution with sustained people leadership — neither crowding out the other

What We Are Looking For

• Strong, current hands-on software engineering experience — this role requires writing and reviewing code regularly, not occasionally
• 4+ years of professional software engineering experience
• 3+ years of professional platform engineering experience incorporating DevOps and Site Reliability Engineering principles
• Prior experience owning technical direction, or people management, and a clear readiness to take on both at once
• Comfort operating without a separate Tech Lead to lean on — you are the final technical word for your team
• Experience with distributed systems and technologies such as AWS, Kubernetes (EKS), kops, HashiCorp Vault, Grafana, GitHub Actions, Postgres, Kafka/MSK, Redis/Valkey, or equivalent platforms (Azure/GCP also welcome)
• Understanding of modern microservice-based architectures and methodologies
• Experience with Golang, TypeScript, and React is a plus
• Experience with or strong aptitude for AI-assisted development tooling and workflows
• A track record of making pragmatic technical trade-offs under real delivery pressure
• Experience with, or openness to evolving, agile/Scrum-based team processes
• Excellent collaboration and communication skills, both verbal and written

Compensation

Our national target base salary range is $146,000-$183,000, plus participation in our Annual Bonus and Stock Option Program. Base compensation will be commensurate with experience and skills.

At Niche, our Total Rewards Philosophy is centered around creating a workplace environment that attracts, motivates, and retains top talent by providing a comprehensive and competitive rewards package.  This philosophy is built on the principles of performance-based compensation, best-in-class benefits and work-life balance, and employee well-being.

Interview Process

Candidate experience is a top priority for our talent and hiring teams.  We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience.  The interview process is outlined here:

• Phone Screen with Talent Acquisition Partner - 30 Minutes

• Video Interview with Hiring Manager - 45 Minutes

• Technical Assessment - 45 Minutes

• Team Interview - 45 Minutes

• Leadership Interview - 45 Minutes

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CO, CT, DE, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.

Candidates only.  No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, creed, color, national origin, ancestry,  marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

The Tech Lead Manager (TLM), Site Reliability is the single technical and people leader for a small, high-ownership Site Reliability team (3–4 engineers) focused on building reliable, scalable, and secure environments that power the applications our students and schools rely on. This is a pivotal role in executing our strategy to accelerate product development and reduce barriers to software delivery without sacrificing quality and reliability.

This is not a traditional Engineering Manager role with technical fluency as a nice-to-have — the TLM is expected to be hands-on with code, architecture, and technical decision-making on a regular, ongoing basis, in addition to owning the full scope of people leadership: 1:1s, growth, performance, and hiring. Where a typical EM posting emphasizes strategy, stakeholder management, and guiding technical direction through others, the TLM personally takes on inbound coding work, personally owns technical debt, and personally carries enough depth in every project their engineers are running to challenge and improve the technical approach — not just track progress against it.

There is no separate Tech Lead on this team. The TLM holds both halves of the job — technical decision making and people management — as one accountable owner.

Success for the team is measured by reliability and performance metrics for the overall product and delivery systems, reduced incident detection and recovery times, adoption rates of platform tools and services, increased product development team self-service, modernization efforts across a portfolio of legacy services and infrastructure, and reduction of recurring toilsome or interrupt activities.

What You Will Do

• Take on inbound SRE and platform work directly rather than delegating it by default — you are a working contributor to incident response, infrastructure automation, and tooling, not just their reviewer
• Own technical debt and infrastructure modernization within your team’s scope, prioritizing and resolving it directly rather than routing it to someone else
• Maintain deep enough understanding of every project your engineers are running — observability, disaster recovery, infrastructure work — to push on it, not just check in on it
• Own delivery outcomes and the team’s quality bar: reliability and performance metrics, incident response effectiveness, and platform tool adoption
• Guide technical direction through system design, architectural consult, and hands-on code review, ensuring engineering excellence
• Own people leadership for your team: career development, performance management, hiring, and overall team health for 3–4 Site Reliability Engineers
• Own — jointly with engineering leadership — how the team works. Today that’s Agile Scrum or Kanban; you’re expected to give feedback and help shape and implement our development process
• Ensure the team balances urgency over perfection, while maintaining high standards for quality and reliability
• Model effective AI-assisted development in your own hands-on work and set the standard for your team’s usage

During the First Month:

• Learn about Niche by meeting with various team members to learn more about our company through our Onboarding meetings
• Get hands-on in the codebase and infrastructure your team owns — not just reading it, but shipping something
• Build rapport with your direct reports and understand each ongoing project (observability, disaster recovery, infrastructure work) deeply enough to have a real technical opinion on it
• Work alongside the team to learn the tech stack, the products you support, and the team’s current process (ceremonies, planning, review, oncall, incident response) as it exists today.

Within 3 Months:

• Be a regular, direct contributor to inbound technical work — incident response, platform tooling, technical debt, infrastructure — alongside your team, not just reviewing their output
• Foster a culture of quality by providing thoughtful, constructive feedback through code reviews and pairing, and promoting adoption of platform tools and practices
• Make your first joint call with engineering leadership on a process adjustment and technical improvement, however small
• Have established a working rhythm for 1:1s, performance conversations, and career development with each direct report
• Join the on-call rotation suggesting improvements to improve response time and repeated notifications

Within 6 Months:

• Demonstrate ownership of a nontrivial technical decision or architectural direction for your team’s systems (e.g., observability platform adoption, disaster recovery improvements, infrastructure)
• Show a track record of catching and correcting technical or platform issues before they became delivery problems, including participating in disaster recovery and incident response exercises
• Complete a full performance/calibration cycle for your directs

Within 12 Months:

• Have led — jointly with engineering leadership — a deliberate evolution of your team’s process, grounded in what’s actually worked for your team rather than an inherited default
• Be a recognized technical authority for Site Reliability, trusted with architectural calls without needing to route them elsewhere
• Have full confidence navigating the Niche codebase and triaging technical work, getting directly involved as needed
• Have a demonstrated record of balancing hands-on technical contribution with sustained people leadership — neither crowding out the other

What We Are Looking For

• Strong, current hands-on software engineering experience — this role requires writing and reviewing code regularly, not occasionally
• 4+ years of professional software engineering experience
• 3+ years of professional platform engineering experience incorporating DevOps and Site Reliability Engineering principles
• Prior experience owning technical direction, or people management, and a clear readiness to take on both at once
• Comfort operating without a separate Tech Lead to lean on — you are the final technical word for your team
• Experience with distributed systems and technologies such as AWS, Kubernetes (EKS), kops, HashiCorp Vault, Grafana, GitHub Actions, Postgres, Kafka/MSK, Redis/Valkey, or equivalent platforms (Azure/GCP also welcome)
• Understanding of modern microservice-based architectures and methodologies
• Experience with Golang, TypeScript, and React is a plus
• Experience with or strong aptitude for AI-assisted development tooling and workflows
• A track record of making pragmatic technical trade-offs under real delivery pressure
• Experience with, or openness to evolving, agile/Scrum-based team processes
• Excellent collaboration and communication skills, both verbal and written

Compensation

Our national target base salary range is $146,000-$183,000, plus participation in our Annual Bonus and Stock Option Program. Base compensation will be commensurate with experience and skills.

At Niche, our Total Rewards Philosophy is centered around creating a workplace environment that attracts, motivates, and retains top talent by providing a comprehensive and competitive rewards package.  This philosophy is built on the principles of performance-based compensation, best-in-class benefits and work-life balance, and employee well-being.

Interview Process

Candidate experience is a top priority for our talent and hiring teams.  We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience.  The interview process is outlined here:

• Phone Screen with Talent Acquisition Partner - 30 Minutes

• Video Interview with Hiring Manager - 45 Minutes

• Technical Assessment - 45 Minutes

• Team Interview - 45 Minutes

• Leadership Interview - 45 Minutes

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CO, CT, DE, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.

Candidates only.  No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, creed, color, national origin, ancestry,  marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

The Role:

We’re looking for a Senior Engineering Manager to lead the teams building shared product platforms at AlphaSense. The domain covers two connected areas: the API-first platforms that power multiple product surfaces, integrations, and agentic workflows, and the usage platform that meters and reports AI credit consumption across our product features.

Both areas are built as products, not as internal plumbing. That means well-designed APIs, clear contracts, strong reliability guarantees, and a roadmap driven by real product needs. Our consumption platform is business-critical: it underpins how AlphaSense packages, prices, and reports on AI capabilities, so accurate, timely, and auditable metering is a hard requirement rather than an implementation detail.

This is a people-management role. The immediate team is largely based in EMEA/US, so global people management is preferred. You’ll own hiring, growth, delivery, and the operational health of your teams, and you’ll partner closely with Product, Platform, SRE, and Finance/RevOps to set direction. You’ll stay technical enough to hold credible design discussions, review architecture, and push back where it matters, but your leverage comes through the engineers you grow and the systems they own. You’ll work alongside Principal Engineers in long-term technical direction rather than duplicating that work.

Responsibilities:

• Lead, grow, and develop a team of backend and platform engineers across the API and usage/consumption areas
• Own delivery: roadmap commitments, execution quality, and predictable outcomes for platforms with many internal and external consumers
• Own the direction of usage metering and AI credit accounting, including accuracy, auditability, latency, and cost of the metering pipeline itself
• Partner with Product to shape a platform roadmap driven by real product and customer needs
• Hire strong engineers, build a healthy pipeline, and raise the bar with every offer
• Uphold API governance, versioning strategy, and backward compatibility, and hold the line on contracts that other teams depend on
• Own operational excellence: SLOs, observability, on-call health, and follow-through on incidents
• Partner with Finance, RevOps, and Pricing on consumption models, entitlements, quotas, overages, and reporting
• Create clarity in ambiguous, cross-team problems and break them into work your teams can execute
• Grow senior ICs and tech leads, and make succession and technical ownership explicit
• Communicate technical trade-offs and risk to engineering and business stakeholders across time zones.

Requirements:

• Proven experience managing backend or platform engineering teams, including hiring, performance management, and career development
• Strong hands-on engineering background in backend or distributed systems prior to management, with the ability to engage credibly in design and code reviews today
• Experience with product platforms or shared services consumed by multiple product teams
• Track record of delivering and operating APIs at scale, with strong grounding in RESTful API design
• Experience with data-intensive systems: high-volume event ingestion, aggregation, and reporting
• Comfort with ambiguity and the ability to influence technical direction across teams
• Strong written and verbal communication with both technical and non-technical stakeholders

Nice to have:

• Experience with consumption or usage-based business models: metering, rating, entitlements, quotas, and billing integrations
• Experience with AI cost, token, or credit accounting systems
• Experience building or enabling agentic and AI-driven workflows, including orchestration, state management, and integration patterns
• Familiarity with MCP (Model Context Protocol) or similar agent integration patterns
• Some experience with GraphQL (design, usage, or operating in production)
• Experience working in large-scale, distributed systems environments
• Experience working closely with Platform and SRE teams
• Experience leading globally distributed teams

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

The Tech Lead Manager (TLM), Site Reliability is the single technical and people leader for a small, high-ownership Site Reliability team (3–4 engineers) focused on building reliable, scalable, and secure environments that power the applications our students and schools rely on. This is a pivotal role in executing our strategy to accelerate product development and reduce barriers to software delivery without sacrificing quality and reliability.

This is not a traditional Engineering Manager role with technical fluency as a nice-to-have — the TLM is expected to be hands-on with code, architecture, and technical decision-making on a regular, ongoing basis, in addition to owning the full scope of people leadership: 1:1s, growth, performance, and hiring. Where a typical EM posting emphasizes strategy, stakeholder management, and guiding technical direction through others, the TLM personally takes on inbound coding work, personally owns technical debt, and personally carries enough depth in every project their engineers are running to challenge and improve the technical approach — not just track progress against it.

There is no separate Tech Lead on this team. The TLM holds both halves of the job — technical decision making and people management — as one accountable owner.

Success for the team is measured by reliability and performance metrics for the overall product and delivery systems, reduced incident detection and recovery times, adoption rates of platform tools and services, increased product development team self-service, modernization efforts across a portfolio of legacy services and infrastructure, and reduction of recurring toilsome or interrupt activities.

What You Will Do

• Take on inbound SRE and platform work directly rather than delegating it by default — you are a working contributor to incident response, infrastructure automation, and tooling, not just their reviewer
• Own technical debt and infrastructure modernization within your team’s scope, prioritizing and resolving it directly rather than routing it to someone else
• Maintain deep enough understanding of every project your engineers are running — observability, disaster recovery, infrastructure work — to push on it, not just check in on it
• Own delivery outcomes and the team’s quality bar: reliability and performance metrics, incident response effectiveness, and platform tool adoption
• Guide technical direction through system design, architectural consult, and hands-on code review, ensuring engineering excellence
• Own people leadership for your team: career development, performance management, hiring, and overall team health for 3–4 Site Reliability Engineers
• Own — jointly with engineering leadership — how the team works. Today that’s Agile Scrum or Kanban; you’re expected to give feedback and help shape and implement our development process
• Ensure the team balances urgency over perfection, while maintaining high standards for quality and reliability
• Model effective AI-assisted development in your own hands-on work and set the standard for your team’s usage

During the First Month:

• Learn about Niche by meeting with various team members to learn more about our company through our Onboarding meetings
• Get hands-on in the codebase and infrastructure your team owns — not just reading it, but shipping something
• Build rapport with your direct reports and understand each ongoing project (observability, disaster recovery, infrastructure work) deeply enough to have a real technical opinion on it
• Work alongside the team to learn the tech stack, the products you support, and the team’s current process (ceremonies, planning, review, oncall, incident response) as it exists today.

Within 3 Months:

• Be a regular, direct contributor to inbound technical work — incident response, platform tooling, technical debt, infrastructure — alongside your team, not just reviewing their output
• Foster a culture of quality by providing thoughtful, constructive feedback through code reviews and pairing, and promoting adoption of platform tools and practices
• Make your first joint call with engineering leadership on a process adjustment and technical improvement, however small
• Have established a working rhythm for 1:1s, performance conversations, and career development with each direct report
• Join the on-call rotation suggesting improvements to improve response time and repeated notifications

Within 6 Months:

• Demonstrate ownership of a nontrivial technical decision or architectural direction for your team’s systems (e.g., observability platform adoption, disaster recovery improvements, infrastructure)
• Show a track record of catching and correcting technical or platform issues before they became delivery problems, including participating in disaster recovery and incident response exercises
• Complete a full performance/calibration cycle for your directs

Within 12 Months:

• Have led — jointly with engineering leadership — a deliberate evolution of your team’s process, grounded in what’s actually worked for your team rather than an inherited default
• Be a recognized technical authority for Site Reliability, trusted with architectural calls without needing to route them elsewhere
• Have full confidence navigating the Niche codebase and triaging technical work, getting directly involved as needed
• Have a demonstrated record of balancing hands-on technical contribution with sustained people leadership — neither crowding out the other

What We Are Looking For

• Strong, current hands-on software engineering experience — this role requires writing and reviewing code regularly, not occasionally
• 4+ years of professional software engineering experience
• 3+ years of professional platform engineering experience incorporating DevOps and Site Reliability Engineering principles
• Prior experience owning technical direction, or people management, and a clear readiness to take on both at once
• Comfort operating without a separate Tech Lead to lean on — you are the final technical word for your team
• Experience with distributed systems and technologies such as AWS, Kubernetes (EKS), kops, HashiCorp Vault, Grafana, GitHub Actions, Postgres, Kafka/MSK, Redis/Valkey, or equivalent platforms (Azure/GCP also welcome)
• Understanding of modern microservice-based architectures and methodologies
• Experience with Golang, TypeScript, and React is a plus
• Experience with or strong aptitude for AI-assisted development tooling and workflows
• A track record of making pragmatic technical trade-offs under real delivery pressure
• Experience with, or openness to evolving, agile/Scrum-based team processes
• Excellent collaboration and communication skills, both verbal and written

Compensation

Our national target base salary range is $146,000-$183,000, plus participation in our Annual Bonus and Stock Option Program. Base compensation will be commensurate with experience and skills.

At Niche, our Total Rewards Philosophy is centered around creating a workplace environment that attracts, motivates, and retains top talent by providing a comprehensive and competitive rewards package.  This philosophy is built on the principles of performance-based compensation, best-in-class benefits and work-life balance, and employee well-being.

Interview Process

Candidate experience is a top priority for our talent and hiring teams.  We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience.  The interview process is outlined here:

• Phone Screen with Talent Acquisition Partner - 30 Minutes

• Video Interview with Hiring Manager - 45 Minutes

• Technical Assessment - 45 Minutes

• Team Interview - 45 Minutes

• Leadership Interview - 45 Minutes

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CO, CT, DE, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.

Candidates only.  No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, creed, color, national origin, ancestry,  marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Commercial Project Delivery Director BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENTSunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios.