About ClickHouseRecognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.

Posting Date05/28/2026417 Ware Ave, Rockford, Illinois, 61107-6413, United States of AmericaRemote position, but candidate must reside in: North Dakota, South Dakota, Wisconsin, Minnesota, Illinois, Michigan, Indiana, Ohio, Kentucky, Virginia, or West Virginia Preferred Markets: Chicago, IL or Minneapolis, MN Position SummaryAt DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Strategic Consulting Alliance Manager leads and scales NiCE’s relationships with our top-tier global strategy and transformation consulting partners. This role serves as the single accountable executive owner of these alliances globally. In collaboration with the VP, Strategic Partnerships and Alliances, you will define strategic direction, establish a durable operating model, and convert alignment into scaled commercial and transformational outcomes across regions and industries.

In This Role, You Will

• Manage NiCE’s global strategic consulting alliances, including pipeline growth, customer impact, and long-term expansion across priority industries.
• Define and run NiCE’s operating model for these partnerships, spanning governance, joint planning, enablement, and execution across regions.
• Set joint priorities, resolve escalations, and ensure coordinated execution across global and regional teams.
• Shape and lead co-selling of complex, CxO-level enterprise AI transformation opportunities that leverage NiCE’s AI, cloud, and digital platforms.
• Coordinate internal stakeholders (product, research, GTM, legal, communications) to support partner-led strategic engagements and lighthouse opportunities.
• Establish and enforce clear IP, quality, and conflict-of-interest guardrails across joint engagements and any co-developed assets.
• Define vertical strategy and select flagship reference customers in partnership with NiCE’s strategic consulting alliance partner across priority industries.
• Build and coordinate a dedicated alliance pod over time (matrixed team), spanning partner management, technical leadership, enablement, and operations; provide day-to-day direction and ensure accountability through clear goals, routines, and stakeholder alignment.
• Establish durable reporting, metrics, and operating cadence to ensure consistent alliance performance and continuous improvement.

Have you got what it takes?

To be successful in this role, you’ll bring a combination of strategic consulting partnership experience, commercial leadership, and deep enterprise AI fluency:

• 5+ years in strategic alliances, partner sales, enterprise sales, or ecosystem leadership with extensive experience working in or with top tier advisory consulting firms.
• A strong combination of technology fluency and commercial leadership, ideally across business development, industry advisory, or alliances/partnership roles at a leading technology company.
• Proven ownership of global, multi-year strategic partnerships with executive accountability and measurable outcomes.
• Demonstrated success shaping and closing high-stakes, board-level enterprise transformation opportunities.
• Ability to design and scale joint operating models between senior, partner-led organizations.
• Strong executive presence with comfort operating under ambiguity, complexity, and accountability.
• Ability to influence cross-functionally across product, research, sales, legal, communications, and partner organizations.
• Industry expertise in at least one of the following verticals: Financial Services; Pharma & Life Sciences; Healthcare; or Retail.
• Deep literacy in enterprise AI, data, and cloud transformation.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service’s Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
• Full ownership & accountability of projects (Day 1)
• Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
• Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
• Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
• Responsible for customer satisfaction and transaction survey results conducted for project management community
• Defining project goals and delivery plans, KPIs for project managers and objectives
• Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
• Directly responsible for improving and maintaining long-term customer satisfaction goals
• Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor
• Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
• Provide guidance to other PMs while working with the assigned major account
• Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
• Serve as an escalation point for the customer

Requirements

• At least eight to ten years of account & customer management experience

• At least three years of management experience

• Knowledge of both theoretical and practical aspects of project management

  • PMI Certification is an asset

• Contact Center industry background (Avaya, Cisco) and strong technical orientation

• Software / solution deployment projects delivery experience in the IT world

• Experience working in multi-culture environment, serving regional and global customers

• Bachelor or Masters degree in IT management or Business preferred

Competencies

• Customer Management

  • Excellent communication and presentation skills, mainly with executives
  • Understand the client business and technical environment – be a business enabler
  • Able to identify potential challenges, mitigate risks and manage escalations

• Account Management

  • Strategic – be able to anticipate down the road initiatives with clients
  • Good business and financial understanding
  • Lead team and processes on time-on budget-on quality

• Leadership and management

  • Ability to develop, drive, and contribute in a high performance team
  • Ability to manage a team in matrix environment
  • Ability to partner, align and coordinate with the sales team.

Key Success Factors

• Delivery performance
• Customer Satisfaction – internal and external
• Business growth; new services booking and reoccurring revenue
• Optimization of P&L

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

As a Technical Architect, Data & AI focused on Salesforce Data 360 (formerly Data Cloud) and Agentforce, you will be responsible for owning the end-to-end technical solution that turns unified customer data into intelligent, AI-powered experiences for our clients. You’ll have the opportunity to make significant contributions to our success by working with the rest of our talented AI and Data team to delight customers.

This position is focused on architecting and executing technical solutions across the Data 360 and Agentforce platform—designing scalable data models, identity resolution strategies, real-time activation patterns, and the agentic solutions built on top of them.

You’ll have the opportunity to:

• Lead and own the technical solution design across Data 360 and Agentforce—including data streams, DLOs, DMOs, identity resolution, calculated insights, segments, real-time activation, and the agent topics, instructions, and actions that consume that data.
• Design scalable and secure data architectures on Salesforce Data 360—defining ingestion patterns, harmonization, identity resolution rules, and zero-copy / data federation strategies.
• Deep dive into the limits and boundaries of Data 360 and Agentforce, finding novel solutions to drive business outcomes.
• Architect RAG and Generative AI solutions leveraging Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, applying RAG best practices.
• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well-architected solutions.
• Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment.
• Define integration frameworks and reference architectures connecting Data 360, MuleSoft, enterprise data warehouses, and other systems using real-time and batch patterns.
• Establish DevOps, source control, and CI/CD practices for data and AI solutions.
• Coach and mentor developers and junior architects, and follow and understand new Salesforce products and technical capabilities.

Required Qualifications

• 6+ years of experience in application, data, or software development and architecture
• 3+ years of hands-on experience with the Salesforce Platform in a development or architecture role
• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related field
• Hands-on experience architecting and implementing Salesforce Data 360 (Data Cloud)—data streams, DLOs, DMOs, identity resolution, calculated insights, and activation
• Proficiency in SQL and Apex, with exposure or working knowledge of modern coding languages (e.g., Python, JavaScript, Java)
• Experience designing data integration patterns across enterprise systems (MuleSoft, ETL/ELT tooling, data warehouses such as Snowflake, BigQuery, or Redshift)
• Understanding of data modeling, governance, security, and privacy best practices
• Experience with source control, branching/pull request strategies, and familiarity with CI/CD and DevOps principles
• Strong communication skills; the ability to convey complex technical details to all audiences

Preferred Skills

• Hands-on experience with Agentforce or other Generative AI / agentic platforms
• Experience building RAG solutions with Unstructured DMOs, Retrievers, and Search Indexes
• Salesforce certifications, preferably Data Cloud Consultant, Platform Developer II, Application Architect, or Agentforce Specialist
• Experience defining robust testing approaches for data and GenAI solutions

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 06/03/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 - $266,300 USD

Cleveland Annual Salary Range

$87,400 - $213,000 USD

Colorado Annual Salary Range

$94,400 - $230,000 USD

District of Columbia Annual Salary Range

$100,500 - $245,000 USD

Illinois Annual Salary Range

$87,400 - $230,000 USD

Maryland Annual Salary Range

$94,400 - $230,000 USD

Massachusetts Annual Salary Range

$94,400 - $245,000 USD

Minnesota Annual Salary Range

$94,400 - $230,000 USD

New York / New Jersey Annual Salary Range

$87,400 - $266,300 USD

Washington Annual Salary Range

$100,500 - $245,000 USD

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.

What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.

We’re looking for the founding leader of that effort.

This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.

This isn’t a traditional DevRel role.

You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.

You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.

Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.

We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.

The opportunity

• Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces

• Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals

• Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with

• Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one

• Help define how developers and AI agents discover, understand, and interact with Payward infrastructure

• Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform

• Carry keynotes, live demos, and technical presentations at industry events and developer conferences

• Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction

• Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization

Skills you should HODL

• Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent

• Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer

• Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics

• Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive

• Builder mentality with a bias toward shipping and experimentation

• Deep understanding of modern developer ecosystems and workflows

• Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO

• Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it

Nice to haves

• Experience building developer platforms from an early stage rather than joining an already mature DevRel organization

• Understanding of wallets, identity, authentication, and agent-native transaction flows

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

About this position:

We’re looking for a highly technical IT Lead (12+ years experience) to own and evolve our corporate IT systems/access and security at a senior level. This is not a “tickets all day” role — it’s a high technical role that still stays close to the planning and the execution. You’ll be responsible for building secure, configure, and well-governed systems or 3rd party integration across identity/access, endpoint management, device compliance, and core productivity platforms (Google Workspace and key SaaS).

This person will be the technical owner for IT foundations that support SOC2/ISO readiness, secure access, reliable onboarding/offboarding, and device compliance across a growing organization.

What you’ll be doing:

Strategy

• Participate and advise on the IT technical roadmap across identity, endpoint security, access governance, and core corporate systems.
• Partner with Security/Infra to ensure SOC 2 Type II and ISO 27001 controls are operational (and not just documented).
• Establish standards for device compliance, access management, and SaaS lifecycle (intake → review → onboarding → offboarding).
• Drive adoption of scalable patterns:SSO-first, least privilege, automated lifecycle management, and measurable compliance.
• Government of IT equipment in company offices (equipment in conference rooms, entrance doors, security cameras, etc.)

Technical/ Execution

• Own Google Workspace administration end-to-end (org policies, groups, security settings, audits, access hygiene).

• Lead Identity & Access Management: SSO/SAML, SCIM provisioning, group-based access control, and app access patterns.

• Own device endpoint management at scale:

  • Kandji/Iru (Mac) and Intune (Windows) device policy enforcement
  • OS update compliance, encryption, malware protection, and reporting

• Build and maintain operational automation:

  • BetterCloud or SaaS Manager workflows (onboarding/offboarding, group membership, access reviews)
  • Scripted automation (where appropriate) to reduce manual work

• Own core “security hygiene” within IT:

  • Account lifecycle, joiner/mover/leaver processes
  • Device inventory accuracy and compliance dashboards
  • Audit evidence collection that’s clean and repeatable

• Support vendor/tool governance:

  • Software inventory ownership (admin + business owner)
  • Vendor classification and risk review inputs (in partnership with Security/Legal)

Team / Collaboration

• Partner with Infra/DevOps/Security to align on controls, identity design, and incident readiness.
• Work with HR/PeopleOps on onboarding/offboarding and policy rollout.
• Collaborate with Finance/Procurement on renewals, licensing discipline, and cost visibility.
• Create clear documentation/runbooks so IT is easier to operate and scale.

Research/Best Practices

• Define “how we work” standards: SLA tiers, escalation rules, evidence cadence, and system ownership.
• Reduce repeat incidents via automation, standardization, and root-cause improvements.
• Build a monthly operating rhythm: access reviews, device compliance review, vendor/tool audits, and reporting.

What success looks like:

First 30 days:

• Meet key stakeholders (IT, Security, DevOps, HR, Finance). Take ownership of IT intake: ticket flow, SLA usage, escalations, and current pain points. Audit Google Workspace, groups, SSO apps, device inventory (Mac/Windows), and current policies. Review SOC2/ISO requirements that touch IT (access, device compliance, evidence). Identify quick wins: cleanup high-risk access, fix top recurring tickets, and document “how-to” basics for the team.

First 60 days:

• Stabilize operations: reduce ticket backlog, tighten prioritization, and improve response consistency. Implement a clear onboarding/offboarding workflow (Google Workspace + SSO + device provisioning) and standardize access requests. Roll out baseline endpoint compliance reporting (Kandji/Intune) for patching, encryption, AV. Build a vendor/software inventory with owners and admin contacts. Start monthly access reviews + evidence collection cadence for SOC2 (and prep for Type II).

First 90 days:

• Deliver measurable improvements: faster onboarding, fewer repeat tickets, and higher endpoint compliance (patching/encryption/AV). Lock down SSO standards: app catalog, ownership, least-privilege groups, and (where possible) SCIM automation. Formalize IT runbooks and a small project roadmap (next quarter). Ensure SOC2/ISO readiness is “operational,” not ad-hoc: recurring evidence, vendor reviews, and audit-ready documentation. Present a clear plan for future capacity needs (contractor vs hire) based on volume and risk.

What you bring:

• 12+ years in IT engineering / systems administration / corporate systems leadership (senior technical depth).
• Deep expertise in Google Workspace administration and security controls.
• Strong experience with SSO/SAML and SCIM (Okta or similar IdP), group-based access models, least-privilege design.
• Strong endpoint management experience: Kandji (Mac) and/or Intune (Windows), patching, encryption, AV, compliance reporting.
• Comfort operating in a compliance-driven environment (SOC2 / ISO), including evidence, audits, and operational controls.
• Strong documentation habits and a “make it repeatable” mindset.
• Calm, practical, senior ownership: can run the work, prioritize, push back, and build scalable patterns.

Nice to have

• BetterCloud or similar automation tooling experience
• Vendor risk management inputs and software governance experience
• Experience rolling out Okta/device trust policies or conditional access
• Experience building IT dashboards and metrics (SLA, compliance, lifecycle time)
• Experience with auditing mechanisms and processes (SOC2, ISO 27001)

How you work:

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:

$110,000- 150,000 USD

#LI-Hybrid

Where we work:

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you’ll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱80,000—₱160,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a Principal Computational Engineer to set the multi-year technical direction for our 3D geometry and Design for Manufacturability (DFM) platform. You will be the senior individual contributor in this domain, owning the architecture that turns every customer-uploaded CAD model into a manufacturable, priced, and routed part across CNC, sheet metal, additive, injection molding, casting, and finishing processes. This role also serves as the technical architect for one of Xometry’s highest-leverage strategic initiatives: the embedded DFM AI + IQE integration with our partner. You will lead the integration of Xometry’s proprietary computational geometry and AI directly into the partner’s industrial software ecosystem — including Solid Edge, NX, Designcenter, and Teamcenter — integrated within the native DesignCenter environment to deliver real-time manufacturability feedback and pricing insights. The goal is a “science fiction speed” design-to-source digital thread from ideation to physical parts, with no export, no round-trip, and no translation loss. This is a hands-on role. You will write production C++ and Python that ships to millions of quotes per year, define the kernel and toolchain strategy, publish or patent novel methods where they create durable advantage, and raise the technical bar of the team through mentorship, design review, and hiring. The role requires demonstrated mastery of computational geometry, geometric modeling kernels, and the messy reality of consuming arbitrary customer CAD — STEP, IGES, X_T, JT, SLDPRT, CATPart, and DXF — at scale.

Responsibilities

• Technical Vision & Roadmap: Own and drive a multi-year technical roadmap for Xometry’s geometric reasoning stack — B-Rep ingestion and healing, feature recognition, DFM analysis, sub-process routing, geometric pricing signals, and downstream CAM/CAE integration — balancing research ambition with disciplined business value delivery.
• Partnership Integration (DFM AI + IQE): Serve as the technical architect for the embedded DFM AI + IQE track inside the partner’s ecosystem. Lead the integration of Xometry’s geometric and AI capabilities directly into Solid Edge, NX, Designcenter, and Teamcenter, operating directly on native 3D geometry through the Parasolid kernel. Define the integration architecture, the geometry contract between the two systems, the precision and latency budgets required for in-CAD real-time feedback, and the long-term roadmap for an end-to-end digital thread from designer intent to manufactured part.
• Geometric Kernel Architecture: Architect and personally implement the hardest components of the geometric kernel layer — robust intersection, offset, Boolean, projection, and trimming operations on NURBS curves and surfaces — plus the resilience layer that absorbs malformed CAD that arrives in the wild. Establish precision, robustness, and performance contracts (floating-point error budgets, predicate selection, tolerancing, numerical stability) that the rest of engineering builds on top of.
• DFM & Sub-Process Intelligence: Drive the methodology for combining classical computational geometry (B-Rep traversal, parametric surface analysis, medial axis, geodesic distance, curvature analysis) with modern learning-based approaches (graph neural networks on B-Reps, point-cloud and voxel encoders, differentiable geometry, neural implicit representations) to detect manufacturability risk across 12+ CNC sub-processes and the broader process catalog.
• Research-to-Production Translation: Translate research from computational geometry, computer-aided geometric design, and computational fabrication into shipped systems. Publish, patent, or open-source where doing so strengthens recruiting, partnerships, or the platform itself.
• Technical Leadership & Standards: Provide technical leadership across geometry, ML, and platform teams. Lead design reviews, define the technical interview bar, and partner with engineering leadership on hiring, calibration, and IC-track career progression. Mentor Staff, Senior, and mid-level engineers.
• Cross-Functional Leadership: Partner with Product, Manufacturing Engineering, Pricing, and Operations leadership to translate business outcomes (margin, lead time, yield, defect rate) into precisely specified geometric and algorithmic problems. Influence roadmaps, priorities, and resourcing across partner teams.
• External Representation: Represent Xometry externally — conferences, standards bodies, academic collaborations, technical reviews, and customer engagements — as the recognized technical authority for our DFM and geometry platform.

What You’ll Bring to Xometry

• Experience & Education: M.S. or PhD in applied mathematics, computer science, mechanical engineering, computational physics, or a closely related field. Typically 12+ years of progressive experience applying computational methods to geometry, CAD/CAE, or simulation problems, with a demonstrable record of shipped algorithms in commercial or production systems. PhD with 8+ years of relevant industry experience is equivalent.
• Geometric Modeling Mastery: Deep expertise across the geometric modeling stack — analytical geometry, parametric and free-form geometry (NURBS, etc.), trimmed surfaces, B-Rep topology, geometry healing and repair, robust predicates, and high-performance spatial data structures.
• Kernel & CAD Interoperability: Hands-on experience with one or more commercial or open geometric kernels — Parasolid, ACIS, CGM, Granite, ShapeManager, Open CASCADE / pythonOCC — including a working understanding of where each kernel fails on real-world inputs and how to compensate. Strong working knowledge of CAD interchange and translation: STEP (AP203/AP214/AP242), IGES, JT, Parasolid XT, native CATIA / NX / Creo / SolidWorks formats, DXF, and HOOPS Exchange / PRC.
• Technical Mastery: Expert-level C++ (C++14/17/20) with modern build systems (CMake), debugging (GDB, sanitizers), profiling, and binding generation (SWIG, pybind11). Strong Python for tooling, prototyping, and ML integration. Comfort with cloud platforms (AWS) for large-scale geometry processing and model training. Experiences or exposures of using code generation tools (e.g. Claude) with geometry engines. Ability to work in a large computational geometry codebase involving C++ and Python (numpy, numba) code.
• Mathematical Rigor: Rigorous grounding in linear algebra, multivariable and differential calculus, numerical methods, differential equations, and floating-point error analysis. Comfort with differential geometry and topology as it applies to surface and curve modeling.
• Recognized Track Record: Demonstrable record of research-to-production translation: peer-reviewed publications, issued patents, significant open-source contributions, or shipped commercial capabilities that you can point to and explain end-to-end.
• AI/ML Fluency: Familiarity with ML/AI methods relevant to geometry — graph neural networks on B-Reps (BRepGAT, BRepFormer, AAGNet, UV-Net), point-cloud / voxel / SDF encoders, neural implicit representations, NURBS-aware learning — and clear judgment about when classical methods beat learned ones.
• Manufacturing Domain Fluency: Familiarity with industry standards (ISO, ASME Y14.5, GD&T) and a working command of manufacturing processes (subtractive, additive, formative, finishing) and materials science sufficient to converse credibly with senior manufacturing engineers and partner engineers.
• Leadership: Track record of mentoring and elevating Staff- and Senior-level engineers. Able to set technical direction by influence rather than mandate, and to align executives and cross-functional partners around ambitious scientific directions.
• ITAR Compliance: Must be a US Citizen or Green Card holder (ITAR).

Qualifications

• Partner Ecosystem Experience: Prior development experience inside the partner’s stack — Parasolid kernel programming, NX Open / NX Customization, Solid Edge API, Teamcenter integration, or Designcenter / Mendix-based workflow development.
• Published Research: PhD with a published thesis or sustained publication record in computational geometry, geometric modeling, computer-aided geometric design (CAGD), computational fabrication, isogeometric analysis, or computational dynamics.
• Open-Source Authorship: Authorship of, or substantial contribution to, a recognized open-source geometric modeling library, kernel, or framework (e.g., NURBS / B-spline

modeling frameworks, mesh generation toolkits, CAD interoperability libraries).

• Industry Pedigree: Experience inside a CAD vendor, kernel vendor, simulation vendor, or vertically integrated manufacturing platform — Dassault Systèmes, PTC, Autodesk, Onshape, Shapr3D, ANSYS, Altair, Desktop Metal, Markforged, Align Technology, ConforMIS, or comparable.
• Scale: Designed and operated geometry algorithms at large scale — cloud compute, distributed geometry processing, GPU-accelerated computational geometry, parallel meshing, or geometry serving behind a real-time API.
• Hiring & Calibration: Experience hiring, calibrating, and growing computational-geometry talent — a domain where the global talent pool is small and the hiring bar is notoriously difficult to set.

What Success Looks Like in 12 Months

• The Partner DFM AI + IQE integration is in production inside the partner’s ecosystem with measurable adoption, in-CAD latency contracts being met, and a clear roadmap for expanding the digital thread across additional processes and partner surfaces.
• The geometric reasoning stack has a coherent, documented architecture with explicit precision, robustness, and latency contracts; new sub-processes and DFM rules plug in without bespoke rewrites.
• DFM coverage spans 12+ CNC sub-processes plus the broader process catalog, with per-sub-process precision/recall measured and on a known improvement trajectory.
• At least one piece of methodology has been published, patented, or open-sourced in a way that strengthens Xometry’s recruiting and external technical brand.
• Two to three Staff and Senior engineers can credibly cite you as the reason they leveled up.

The estimated base salary range for new hires into this role is $200,000-$230,000.00 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is looking for a Staff Data Engineer to join our Data Platform team. This is a senior individual contributor role with broad technical scope and high organizational impact. You will own data architecture decisions, lead the design of scalable pipelines and platforms, and set the engineering bar for how we build and operate our data systems. You will partner closely with engineering, product, analytics, and machine learning teams to ensure our data infrastructure enables the business to move fast and make high-quality decisions. Everything you build will matter. A defining piece of this role is owning the data architecture behind one of Xometry’s highest-leverage strategic initiatives: the DFM AI + IQE integration with our partner. You will be the data engineering lead for the digital thread that connects Xometry’s platform to the partner ecosystem — Solid Edge, NX, Designcenter, and Teamcenter — building the pipelines, contracts, and observability that move quotes, parts, manufacturability signals, and pricing between the two systems in real time. The data plane you design is what makes the “science fiction speed” digital thread from ideation to delivery actually work.

Responsibilities

• Lead with technical depth – Design and drive the implementation of enterprise-scale data architecture and engineering solutions that span multiple systems and domains.
• Own the partner integration data plane – Architect and build the data layer of Xometry’s embedded DFM AI + IQE integration with partner Teamcenter and Designcenter. Own the bidirectional pipelines, the joint data model for parts / BOMs / quotes / manufacturability signals, the low-latency signal path that delivers DFM and pricing feedback back into the designer’s environment, and the governance, lineage, and audit posture required for a public-marketplace partner integration.
• Build for scale – Architect and optimize reliable batch and streaming data pipelines, data models, and platforms that handle Xometry’s complex, high-volume data, including the real-time and event-driven flows that the partner integration depends on.
• Own the full lifecycle – Take end-to-end accountability for data engineering work from acquisition and transformation through to delivery, observability, and ongoing performance.
• Set the standard – Define and enforce best practices for data modeling, CI/CD, testing, and code quality across the data engineering function, including the contract-testing and schema-evolution discipline required when data crosses a partner boundary.
• Solve ambiguous problems – Navigate complex, cross-domain technical challenges, evaluate variable factors, and deliver solutions that meet both business and technical objectives.
• Develop multi-quarter roadmaps – Translate strategic priorities into concrete technical plans, working independently to determine methods and timelines.
• Collaborate broadly – Partner with engineers, product managers, data scientists, business stakeholders, and partner partner engineering teams to translate requirements into robust technical solutions.
• Mentor and elevate – Guide other engineers through design reviews, code reviews, and technical mentorship, raising the overall capability of the team.
• Evaluate and adopt – Stay current with the data engineering ecosystem and make informed recommendations on tools, platforms, and architectural patterns.

Qualifications

• Bachelor’s degree in a STEM field (or equivalent experience) plus at least 5 years of experience in a data engineering related role, with demonstrated ownership of complex, large-scale data systems.
• Deep expertise with cloud data warehouses – Snowflake strongly preferred – including optimization, best practices, and performance tuning.
• Expert-level SQL and strong Python proficiency; comfort picking up additional languages as needed.
• Hands-on experience building and optimizing data pipelines, architectures, and data sets using modern tooling (dbt, Airbyte, Airflow, or similar).
• Demonstrated experience planning and implementing enterprise data architecture across multiple systems and domains, including integrations that cross organizational or partner boundaries.
• Working knowledge of queueing, batch and stream processing (e.g., Kafka, Spark, Kinesis), and highly scalable data stores (e.g., Apache Iceberg).
• Experience writing database-heavy services or APIs and designing for testability and maintainability.
• Deep understanding of CI/CD principles and demonstrated experience with automated testing, contract testing, and schema-evolution discipline in data pipelines.
• Strong grasp of the AWS data ecosystem and cloud-native infrastructure.
• Ability to operate independently on new and ambiguous assignments, determine methods and procedures, and communicate effectively at all levels of the organization — including with external partner engineering teams.
• Enterprise / partner integration experience – Prior work integrating with PLM, ERP, or large enterprise SaaS systems; partner Teamcenter experience (data model, BMIDE, Active Workspace APIs, AWC integrations) or comparable PLM exposure is a strong plus.
• Familiarity with data visualization tools (e.g., Looker, Streamlit).
• Experience with data governance, data quality frameworks, and observability tooling — especially in contexts where data flows across partner or tenant boundaries.
• Exposure to modern lakehouse or data mesh architectural patterns.
• Experience with infrastructure as code (IaC) frameworks (e.g., Terraform, CloudFormation).
• Experience with event-driven architecture, CDC pipelines, and low-latency operational data flows that feed back into a customer-facing UI.
• Experience in manufacturing, supply chain, or marketplace environments is a plus — but curiosity and drive matter more.

The estimated base salary range for new hires into this role is $180,000-$200,000.00 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is looking for a Staff Data Engineer to join our Data Platform team. This is a senior individual contributor role with broad technical scope and high organizational impact. You will own data architecture decisions, lead the design of scalable pipelines and platforms, and set the engineering bar for how we build and operate our data systems. You will partner closely with engineering, product, analytics, and machine learning teams to ensure our data infrastructure enables the business to move fast and make high-quality decisions. Everything you build will matter. A defining piece of this role is owning the data architecture behind one of Xometry’s highest-leverage strategic initiatives: the DFM AI + IQE integration with our partner. You will be the data engineering lead for the digital thread that connects Xometry’s platform to the partner ecosystem — Solid Edge, NX, Designcenter, and Teamcenter — building the pipelines, contracts, and observability that move quotes, parts, manufacturability signals, and pricing between the two systems in real time. The data plane you design is what makes the “science fiction speed” digital thread from ideation to delivery actually work.

Responsibilities

• Lead with technical depth – Design and drive the implementation of enterprise-scale data architecture and engineering solutions that span multiple systems and domains.
• Own the partner integration data plane – Architect and build the data layer of Xometry’s embedded DFM AI + IQE integration with partner Teamcenter and Designcenter. Own the bidirectional pipelines, the joint data model for parts / BOMs / quotes / manufacturability signals, the low-latency signal path that delivers DFM and pricing feedback back into the designer’s environment, and the governance, lineage, and audit posture required for a public-marketplace partner integration.
• Build for scale – Architect and optimize reliable batch and streaming data pipelines, data models, and platforms that handle Xometry’s complex, high-volume data, including the real-time and event-driven flows that the partner integration depends on.
• Own the full lifecycle – Take end-to-end accountability for data engineering work from acquisition and transformation through to delivery, observability, and ongoing performance.
• Set the standard – Define and enforce best practices for data modeling, CI/CD, testing, and code quality across the data engineering function, including the contract-testing and schema-evolution discipline required when data crosses a partner boundary.
• Solve ambiguous problems – Navigate complex, cross-domain technical challenges, evaluate variable factors, and deliver solutions that meet both business and technical objectives.
• Develop multi-quarter roadmaps – Translate strategic priorities into concrete technical plans, working independently to determine methods and timelines.
• Collaborate broadly – Partner with engineers, product managers, data scientists, business stakeholders, and partner partner engineering teams to translate requirements into robust technical solutions.
• Mentor and elevate – Guide other engineers through design reviews, code reviews, and technical mentorship, raising the overall capability of the team.
• Evaluate and adopt – Stay current with the data engineering ecosystem and make informed recommendations on tools, platforms, and architectural patterns.

Qualifications

• Bachelor’s degree in a STEM field (or equivalent experience) plus at least 5 years of experience in a data engineering related role, with demonstrated ownership of complex, large-scale data systems.
• Deep expertise with cloud data warehouses – Snowflake strongly preferred – including optimization, best practices, and performance tuning.
• Expert-level SQL and strong Python proficiency; comfort picking up additional languages as needed.
• Hands-on experience building and optimizing data pipelines, architectures, and data sets using modern tooling (dbt, Airbyte, Airflow, or similar).
• Demonstrated experience planning and implementing enterprise data architecture across multiple systems and domains, including integrations that cross organizational or partner boundaries.
• Working knowledge of queueing, batch and stream processing (e.g., Kafka, Spark, Kinesis), and highly scalable data stores (e.g., Apache Iceberg).
• Experience writing database-heavy services or APIs and designing for testability and maintainability.
• Deep understanding of CI/CD principles and demonstrated experience with automated testing, contract testing, and schema-evolution discipline in data pipelines.
• Strong grasp of the AWS data ecosystem and cloud-native infrastructure.
• Ability to operate independently on new and ambiguous assignments, determine methods and procedures, and communicate effectively at all levels of the organization — including with external partner engineering teams.
• Enterprise / partner integration experience – Prior work integrating with PLM, ERP, or large enterprise SaaS systems; partner Teamcenter experience (data model, BMIDE, Active Workspace APIs, AWC integrations) or comparable PLM exposure is a strong plus.
• Familiarity with data visualization tools (e.g., Looker, Streamlit).
• Experience with data governance, data quality frameworks, and observability tooling — especially in contexts where data flows across partner or tenant boundaries.
• Exposure to modern lakehouse or data mesh architectural patterns.
• Experience with infrastructure as code (IaC) frameworks (e.g., Terraform, CloudFormation).
• Experience with event-driven architecture, CDC pipelines, and low-latency operational data flows that feed back into a customer-facing UI.
• Experience in manufacturing, supply chain, or marketplace environments is a plus — but curiosity and drive matter more.

The estimated base salary range for new hires into this role is $180,000-$200,000.00 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?

We’re seeking an exceptional, experienced, and strategic Lead Quantitative UX Researcher with a proven track record to join our team. As a Lead Researcher, you will operate as an expert individual contributor who possesses deep domain mastery of quantitative user experience methodologies, advanced statistical profiling, and telemetry log analysis. You will play a critical role in guiding cross-functional teams to use data and user research effectively to achieve collective success and drive product evolution.

In this role, you will own the quantitative research strategy for major product areas, conducting complex, multi-method research studies and transforming large data volumes into compelling, actionable strategic narratives. You will collaborate closely with cross-functional partners, including Product Management, Design, Engineering, Product Analytics, and Consumer Insights, while also supporting and mentoring our growing team of qualitative and mixed-methods UX researchers.

What you’ll do:

• Own Research Strategy: Establish and execute the quantitative UX research roadmap and data strategy for major product lines, ensuring insights map directly to business priorities, core customer satisfaction (CSAT) indexes, and product goals.
• Design and Conduct Complex Studies: Independently scope and spearhead advanced, multi-method quantitative research studies (e.g., A/B testing experimentation frameworks, complex on-platform surveys, MaxDiff, profiling, and behavioral modeling).
• Craft Actionable Narratives: Synthesize complex log data and high-volume survey results into actionable insights and strategic storytelling artifacts that inform leadership decisions and de-risk high-stakes product discovery.
• Cross-Functional Collaboration: Partner directly with Product Managers, Designers, and Engineers to identify research questions, define critical user journeys, and establish shared understandings early in the product life cycle.
• Innovate Research Methodologies: Innovate within existing quantitative methodologies to improve team efficiency, operational pace, and user experience measurement capabilities.
• Mentorship and Leadership: Actively mentor junior and mid-level researchers, advocating for evidence-based research rigor across the organization while guiding colleagues on survey design and quantitative fundamentals.
• Promote Best Practices: Support the maintenance of internal insights repositories, democratize data tools across teams, and champion user experience metrics as direct predictors of core business outcomes.

What you have:

• Experience: 8+ years of relevant applied experience in quantitative UX research, product data science, or an equivalent analytical consumer insights field.
• Education: Bachelor’s, Master’s, or PhD in Psychology, Economics, Neuroscience, Human Factors Engineering, Human-Computer Interaction (HCI), Computational Social Science, or equivalent work experience (an advanced degree is preferred).
• Statistical Skills: Deep general knowledge of probability and advanced statistical modeling skills (e.g., GLM, multi-variable regression, Bayesian statistics) on large, unstructured datasets, alongside the ability to educate non-experts on data nuances.
• Technical Proficiency: Expert proficiency in SQL and specialized applied programming packages such as R or Python for custom analytics and data manipulation.
• Survey Domain Mastery: Comprehensive expertise in advanced survey writing, robust user sampling workflows, data stratification, and utilizing leading intercept deployment tools (e.g., Qualtrics, Dscout).
• Impact Portfolio: A clear case study portfolio showcasing your end-to-end research execution, professional visual deliverables (e.g., charts, matrices, frameworks), and the measurable business or metric-driven impact your work yielded.

Where you’ll live:

• While we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates. #LI-Remote

Working at PrizePicks:

The typical salary range for this position is $150,000 to $185,000. At PrizePicks, we consider your role, level, and where you’ll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process.

This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting.

Date Posted:  6/2/2026

Benefits you’ll receive:

In addition to your great compensation package, full-time employees will be eligible for the following perks:

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment Visa at this time.

PrizePicks is an Equal Opportunity Employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Hi, we’re CompanyCam.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers.

But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them!

The Role

At CompanyCam, the Manager, Mid-Market Customer Success leads a team responsible for delivering exceptional onboarding, adoption, retention, and expansion outcomes for our mid-market customers. This role owns the post-sale customer lifecycle and is accountable for driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), implementation success, and long-term customer growth.

This is a highly visible leadership role for someone who thrives in a fast-paced SaaS environment and enjoys balancing people leadership, operational excellence, and strategic customer engagement. The ideal candidate is both a builder and a coach — capable of scaling processes, developing high-performing teams, and stepping directly into complex customer situations when needed.

Location: This is a remote position. You must live and work permanently in the U.S. to be considered.

What You’ll Do

• Lead, coach, and develop a team of Mid-Market Customer Success Managers and Implementation Specialists, setting a high bar for customer outcomes and team performance
• Create a culture of accountability, ownership, and continuous improvement across the customer success organization
• Manage team performance across onboarding, adoption, retention, renewals, and expansion initiatives
• Own team-level KPIs including GRR, NRR, customer health, implementation timelines, and retention metrics
• Partner with team members on account strategy, customer escalations, renewal planning, and risk mitigation efforts
• Improve onboarding workflows and implementation processes to help customers achieve value quickly and consistently
• Use customer data and trends to identify risks, opportunities, and areas for operational improvement
• Collaborate cross-functionally with Sales, Product, Engineering, and leadership to improve the customer experience and influence segment strategy
• Support strategic customer relationships and high-impact accounts when needed
• Assist with hiring, onboarding, and ongoing development of Customer Success team members

The Impact You’ll Have

At CompanyCam, your work makes a real impact. Whether you’re writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We’re building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you’ll drive impact by:

• Lead and develop a high-performing Mid-Market Customer Success team focused on onboarding, adoption, retention, and expansion
• Drive measurable improvements in GRR, NRR, implementation timelines, and overall customer health
• Build scalable processes and operational frameworks that improve the customer lifecycle experience
• Partner cross-functionally with Sales, Product, and leadership to improve customer outcomes and segment strategy
• Strengthen customer relationships by supporting strategic accounts, mitigating risk, and driving long-term value realization
• Create a culture of accountability, ownership, and continuous improvement across the Customer Success organization

What You’ll Bring

• 3–5 years of experience in Customer Success, Account Management, Onboarding, or related customer-facing roles
• 1–2 years of leadership or people management experience, preferably within SaaS or a high-growth technology environment
• Experience managing customer retention, adoption, onboarding, or expansion initiatives
• Strong operational mindset with experience using KPIs and customer metrics to drive decisions and improve outcomes
• Excellent communication and relationship-building skills with customers, executives, and cross-functional stakeholders
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment
• Strong problem-solving skills, customer advocacy, and a proactive approach to improving processes
• Comfortable navigating ambiguity while driving accountability and clarity across teams
• Experience supporting mid-market or commercial customer segments preferred
• Construction, field services, or related industry experience is a plus
• Strong operational mindset with experience managing KPIs, processes, and customer performance metrics
• Experience partnering cross-functionally with Sales, Product, and leadership teams
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $81,000 per year and is based on experience. Our average on target earnings (OTE) are around $105,000. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a Principal Computational Engineer to set the multi-year technical direction for our 3D geometry and Design for Manufacturability (DFM) platform. You will be the senior individual contributor in this domain, owning the architecture that turns every customer-uploaded CAD model into a manufacturable, priced, and routed part across CNC, sheet metal, additive, injection molding, casting, and finishing processes. This role also serves as the technical architect for one of Xometry’s highest-leverage strategic initiatives: the embedded DFM AI + IQE integration with our partner. You will lead the integration of Xometry’s proprietary computational geometry and AI directly into the partner’s industrial software ecosystem — including Solid Edge, NX, Designcenter, and Teamcenter — integrated within the native DesignCenter environment to deliver real-time manufacturability feedback and pricing insights. The goal is a “science fiction speed” design-to-source digital thread from ideation to physical parts, with no export, no round-trip, and no translation loss. This is a hands-on role. You will write production C++ and Python that ships to millions of quotes per year, define the kernel and toolchain strategy, publish or patent novel methods where they create durable advantage, and raise the technical bar of the team through mentorship, design review, and hiring. The role requires demonstrated mastery of computational geometry, geometric modeling kernels, and the messy reality of consuming arbitrary customer CAD — STEP, IGES, X_T, JT, SLDPRT, CATPart, and DXF — at scale.

Responsibilities

• Technical Vision & Roadmap: Own and drive a multi-year technical roadmap for Xometry’s geometric reasoning stack — B-Rep ingestion and healing, feature recognition, DFM analysis, sub-process routing, geometric pricing signals, and downstream CAM/CAE integration — balancing research ambition with disciplined business value delivery.
• Partnership Integration (DFM AI + IQE): Serve as the technical architect for the embedded DFM AI + IQE track inside the partner’s ecosystem. Lead the integration of Xometry’s geometric and AI capabilities directly into Solid Edge, NX, Designcenter, and Teamcenter, operating directly on native 3D geometry through the Parasolid kernel. Define the integration architecture, the geometry contract between the two systems, the precision and latency budgets required for in-CAD real-time feedback, and the long-term roadmap for an end-to-end digital thread from designer intent to manufactured part.
• Geometric Kernel Architecture: Architect and personally implement the hardest components of the geometric kernel layer — robust intersection, offset, Boolean, projection, and trimming operations on NURBS curves and surfaces — plus the resilience layer that absorbs malformed CAD that arrives in the wild. Establish precision, robustness, and performance contracts (floating-point error budgets, predicate selection, tolerancing, numerical stability) that the rest of engineering builds on top of.
• DFM & Sub-Process Intelligence: Drive the methodology for combining classical computational geometry (B-Rep traversal, parametric surface analysis, medial axis, geodesic distance, curvature analysis) with modern learning-based approaches (graph neural networks on B-Reps, point-cloud and voxel encoders, differentiable geometry, neural implicit representations) to detect manufacturability risk across 12+ CNC sub-processes and the broader process catalog.
• Research-to-Production Translation: Translate research from computational geometry, computer-aided geometric design, and computational fabrication into shipped systems. Publish, patent, or open-source where doing so strengthens recruiting, partnerships, or the platform itself.
• Technical Leadership & Standards: Provide technical leadership across geometry, ML, and platform teams. Lead design reviews, define the technical interview bar, and partner with engineering leadership on hiring, calibration, and IC-track career progression. Mentor Staff, Senior, and mid-level engineers.
• Cross-Functional Leadership: Partner with Product, Manufacturing Engineering, Pricing, and Operations leadership to translate business outcomes (margin, lead time, yield, defect rate) into precisely specified geometric and algorithmic problems. Influence roadmaps, priorities, and resourcing across partner teams.
• External Representation: Represent Xometry externally — conferences, standards bodies, academic collaborations, technical reviews, and customer engagements — as the recognized technical authority for our DFM and geometry platform.

What You’ll Bring to Xometry

• Experience & Education: M.S. or PhD in applied mathematics, computer science, mechanical engineering, computational physics, or a closely related field. Typically 12+ years of progressive experience applying computational methods to geometry, CAD/CAE, or simulation problems, with a demonstrable record of shipped algorithms in commercial or production systems. PhD with 8+ years of relevant industry experience is equivalent.
• Geometric Modeling Mastery: Deep expertise across the geometric modeling stack — analytical geometry, parametric and free-form geometry (NURBS, etc.), trimmed surfaces, B-Rep topology, geometry healing and repair, robust predicates, and high-performance spatial data structures.
• Kernel & CAD Interoperability: Hands-on experience with one or more commercial or open geometric kernels — Parasolid, ACIS, CGM, Granite, ShapeManager, Open CASCADE / pythonOCC — including a working understanding of where each kernel fails on real-world inputs and how to compensate. Strong working knowledge of CAD interchange and translation: STEP (AP203/AP214/AP242), IGES, JT, Parasolid XT, native CATIA / NX / Creo / SolidWorks formats, DXF, and HOOPS Exchange / PRC.
• Technical Mastery: Expert-level C++ (C++14/17/20) with modern build systems (CMake), debugging (GDB, sanitizers), profiling, and binding generation (SWIG, pybind11). Strong Python for tooling, prototyping, and ML integration. Comfort with cloud platforms (AWS) for large-scale geometry processing and model training. Experiences or exposures of using code generation tools (e.g. Claude) with geometry engines. Ability to work in a large computational geometry codebase involving C++ and Python (numpy, numba) code.
• Mathematical Rigor: Rigorous grounding in linear algebra, multivariable and differential calculus, numerical methods, differential equations, and floating-point error analysis. Comfort with differential geometry and topology as it applies to surface and curve modeling.
• Recognized Track Record: Demonstrable record of research-to-production translation: peer-reviewed publications, issued patents, significant open-source contributions, or shipped commercial capabilities that you can point to and explain end-to-end.
• AI/ML Fluency: Familiarity with ML/AI methods relevant to geometry — graph neural networks on B-Reps (BRepGAT, BRepFormer, AAGNet, UV-Net), point-cloud / voxel / SDF encoders, neural implicit representations, NURBS-aware learning — and clear judgment about when classical methods beat learned ones.
• Manufacturing Domain Fluency: Familiarity with industry standards (ISO, ASME Y14.5, GD&T) and a working command of manufacturing processes (subtractive, additive, formative, finishing) and materials science sufficient to converse credibly with senior manufacturing engineers and partner engineers.
• Leadership: Track record of mentoring and elevating Staff- and Senior-level engineers. Able to set technical direction by influence rather than mandate, and to align executives and cross-functional partners around ambitious scientific directions.
• ITAR Compliance: Must be a US Citizen or Green Card holder (ITAR).

Qualifications

• Partner Ecosystem Experience: Prior development experience inside the partner’s stack — Parasolid kernel programming, NX Open / NX Customization, Solid Edge API, Teamcenter integration, or Designcenter / Mendix-based workflow development.
• Published Research: PhD with a published thesis or sustained publication record in computational geometry, geometric modeling, computer-aided geometric design (CAGD), computational fabrication, isogeometric analysis, or computational dynamics.
• Open-Source Authorship: Authorship of, or substantial contribution to, a recognized open-source geometric modeling library, kernel, or framework (e.g., NURBS / B-spline

modeling frameworks, mesh generation toolkits, CAD interoperability libraries).

• Industry Pedigree: Experience inside a CAD vendor, kernel vendor, simulation vendor, or vertically integrated manufacturing platform — Dassault Systèmes, PTC, Autodesk, Onshape, Shapr3D, ANSYS, Altair, Desktop Metal, Markforged, Align Technology, ConforMIS, or comparable.
• Scale: Designed and operated geometry algorithms at large scale — cloud compute, distributed geometry processing, GPU-accelerated computational geometry, parallel meshing, or geometry serving behind a real-time API.
• Hiring & Calibration: Experience hiring, calibrating, and growing computational-geometry talent — a domain where the global talent pool is small and the hiring bar is notoriously difficult to set.

What Success Looks Like in 12 Months

• The Partner DFM AI + IQE integration is in production inside the partner’s ecosystem with measurable adoption, in-CAD latency contracts being met, and a clear roadmap for expanding the digital thread across additional processes and partner surfaces.
• The geometric reasoning stack has a coherent, documented architecture with explicit precision, robustness, and latency contracts; new sub-processes and DFM rules plug in without bespoke rewrites.
• DFM coverage spans 12+ CNC sub-processes plus the broader process catalog, with per-sub-process precision/recall measured and on a known improvement trajectory.
• At least one piece of methodology has been published, patented, or open-sourced in a way that strengthens Xometry’s recruiting and external technical brand.
• Two to three Staff and Senior engineers can credibly cite you as the reason they leveled up.

The estimated base salary range for new hires into this role is $200,000-$230,000.00 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.

What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.

We’re looking for the founding leader of that effort.

This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.

This isn’t a traditional DevRel role.

You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.

You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.

Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.

We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.

The opportunity

• Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces

• Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals

• Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with

• Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one

• Help define how developers and AI agents discover, understand, and interact with Payward infrastructure

• Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform

• Carry keynotes, live demos, and technical presentations at industry events and developer conferences

• Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction

• Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization

Skills you should HODL

• Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent

• Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer

• Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics

• Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive

• Builder mentality with a bias toward shipping and experimentation

• Deep understanding of modern developer ecosystems and workflows

• Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO

• Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it

Nice to haves

• Experience building developer platforms from an early stage rather than joining an already mature DevRel organization

• Understanding of wallets, identity, authentication, and agent-native transaction flows

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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Candidate Privacy Notice

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service’s Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
• Full ownership & accountability of projects (Day 1)
• Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
• Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
• Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
• Responsible for customer satisfaction and transaction survey results conducted for project management community
• Defining project goals and delivery plans, KPIs for project managers and objectives
• Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
• Directly responsible for improving and maintaining long-term customer satisfaction goals
• Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor
• Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
• Provide guidance to other PMs while working with the assigned major account
• Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
• Serve as an escalation point for the customer

Requirements

• At least eight to ten years of account & customer management experience

• At least three years of management experience

• Knowledge of both theoretical and practical aspects of project management

  • PMI Certification is an asset

• Contact Center industry background (Avaya, Cisco) and strong technical orientation

• Software / solution deployment projects delivery experience in the IT world

• Experience working in multi-culture environment, serving regional and global customers

• Bachelor or Masters degree in IT management or Business preferred

Competencies

• Customer Management

  • Excellent communication and presentation skills, mainly with executives
  • Understand the client business and technical environment – be a business enabler
  • Able to identify potential challenges, mitigate risks and manage escalations

• Account Management

  • Strategic – be able to anticipate down the road initiatives with clients
  • Good business and financial understanding
  • Lead team and processes on time-on budget-on quality

• Leadership and management

  • Ability to develop, drive, and contribute in a high performance team
  • Ability to manage a team in matrix environment
  • Ability to partner, align and coordinate with the sales team.

Key Success Factors

• Delivery performance
• Customer Satisfaction – internal and external
• Business growth; new services booking and reoccurring revenue
• Optimization of P&L

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

As a Technical Architect, Data & AI focused on Salesforce Data 360 (formerly Data Cloud) and Agentforce, you will be responsible for owning the end-to-end technical solution that turns unified customer data into intelligent, AI-powered experiences for our clients. You’ll have the opportunity to make significant contributions to our success by working with the rest of our talented AI and Data team to delight customers.

This position is focused on architecting and executing technical solutions across the Data 360 and Agentforce platform—designing scalable data models, identity resolution strategies, real-time activation patterns, and the agentic solutions built on top of them.

You’ll have the opportunity to:

• Lead and own the technical solution design across Data 360 and Agentforce—including data streams, DLOs, DMOs, identity resolution, calculated insights, segments, real-time activation, and the agent topics, instructions, and actions that consume that data.
• Design scalable and secure data architectures on Salesforce Data 360—defining ingestion patterns, harmonization, identity resolution rules, and zero-copy / data federation strategies.
• Deep dive into the limits and boundaries of Data 360 and Agentforce, finding novel solutions to drive business outcomes.
• Architect RAG and Generative AI solutions leveraging Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, applying RAG best practices.
• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well-architected solutions.
• Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment.
• Define integration frameworks and reference architectures connecting Data 360, MuleSoft, enterprise data warehouses, and other systems using real-time and batch patterns.
• Establish DevOps, source control, and CI/CD practices for data and AI solutions.
• Coach and mentor developers and junior architects, and follow and understand new Salesforce products and technical capabilities.

Required Qualifications

• 6+ years of experience in application, data, or software development and architecture
• 3+ years of hands-on experience with the Salesforce Platform in a development or architecture role
• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related field
• Hands-on experience architecting and implementing Salesforce Data 360 (Data Cloud)—data streams, DLOs, DMOs, identity resolution, calculated insights, and activation
• Proficiency in SQL and Apex, with exposure or working knowledge of modern coding languages (e.g., Python, JavaScript, Java)
• Experience designing data integration patterns across enterprise systems (MuleSoft, ETL/ELT tooling, data warehouses such as Snowflake, BigQuery, or Redshift)
• Understanding of data modeling, governance, security, and privacy best practices
• Experience with source control, branching/pull request strategies, and familiarity with CI/CD and DevOps principles
• Strong communication skills; the ability to convey complex technical details to all audiences

Preferred Skills

• Hands-on experience with Agentforce or other Generative AI / agentic platforms
• Experience building RAG solutions with Unstructured DMOs, Retrievers, and Search Indexes
• Salesforce certifications, preferably Data Cloud Consultant, Platform Developer II, Application Architect, or Agentforce Specialist
• Experience defining robust testing approaches for data and GenAI solutions

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 06/03/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 - $266,300 USD

Cleveland Annual Salary Range

$87,400 - $213,000 USD

Colorado Annual Salary Range

$94,400 - $230,000 USD

District of Columbia Annual Salary Range

$100,500 - $245,000 USD

Illinois Annual Salary Range

$87,400 - $230,000 USD

Maryland Annual Salary Range

$94,400 - $230,000 USD

Massachusetts Annual Salary Range

$94,400 - $245,000 USD

Minnesota Annual Salary Range

$94,400 - $230,000 USD

New York / New Jersey Annual Salary Range

$87,400 - $266,300 USD

Washington Annual Salary Range

$100,500 - $245,000 USD

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.

What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.

We’re looking for the founding leader of that effort.

This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.

This isn’t a traditional DevRel role.

You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.

You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.

Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.

We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.

The opportunity

• Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces

• Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals

• Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with

• Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one

• Help define how developers and AI agents discover, understand, and interact with Payward infrastructure

• Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform

• Carry keynotes, live demos, and technical presentations at industry events and developer conferences

• Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction

• Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization

Skills you should HODL

• Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent

• Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer

• Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics

• Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive

• Builder mentality with a bias toward shipping and experimentation

• Deep understanding of modern developer ecosystems and workflows

• Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO

• Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it

Nice to haves

• Experience building developer platforms from an early stage rather than joining an already mature DevRel organization

• Understanding of wallets, identity, authentication, and agent-native transaction flows

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

About this position:

We’re looking for a highly technical IT Lead (12+ years experience) to own and evolve our corporate IT systems/access and security at a senior level. This is not a “tickets all day” role — it’s a high technical role that still stays close to the planning and the execution. You’ll be responsible for building secure, configure, and well-governed systems or 3rd party integration across identity/access, endpoint management, device compliance, and core productivity platforms (Google Workspace and key SaaS).

This person will be the technical owner for IT foundations that support SOC2/ISO readiness, secure access, reliable onboarding/offboarding, and device compliance across a growing organization.

What you’ll be doing:

Strategy

• Participate and advise on the IT technical roadmap across identity, endpoint security, access governance, and core corporate systems.
• Partner with Security/Infra to ensure SOC 2 Type II and ISO 27001 controls are operational (and not just documented).
• Establish standards for device compliance, access management, and SaaS lifecycle (intake → review → onboarding → offboarding).
• Drive adoption of scalable patterns:SSO-first, least privilege, automated lifecycle management, and measurable compliance.
• Government of IT equipment in company offices (equipment in conference rooms, entrance doors, security cameras, etc.)

Technical/ Execution

• Own Google Workspace administration end-to-end (org policies, groups, security settings, audits, access hygiene).

• Lead Identity & Access Management: SSO/SAML, SCIM provisioning, group-based access control, and app access patterns.

• Own device endpoint management at scale:

  • Kandji/Iru (Mac) and Intune (Windows) device policy enforcement
  • OS update compliance, encryption, malware protection, and reporting

• Build and maintain operational automation:

  • BetterCloud or SaaS Manager workflows (onboarding/offboarding, group membership, access reviews)
  • Scripted automation (where appropriate) to reduce manual work

• Own core “security hygiene” within IT:

  • Account lifecycle, joiner/mover/leaver processes
  • Device inventory accuracy and compliance dashboards
  • Audit evidence collection that’s clean and repeatable

• Support vendor/tool governance:

  • Software inventory ownership (admin + business owner)
  • Vendor classification and risk review inputs (in partnership with Security/Legal)

Team / Collaboration

• Partner with Infra/DevOps/Security to align on controls, identity design, and incident readiness.
• Work with HR/PeopleOps on onboarding/offboarding and policy rollout.
• Collaborate with Finance/Procurement on renewals, licensing discipline, and cost visibility.
• Create clear documentation/runbooks so IT is easier to operate and scale.

Research/Best Practices

• Define “how we work” standards: SLA tiers, escalation rules, evidence cadence, and system ownership.
• Reduce repeat incidents via automation, standardization, and root-cause improvements.
• Build a monthly operating rhythm: access reviews, device compliance review, vendor/tool audits, and reporting.

What success looks like:

First 30 days:

• Meet key stakeholders (IT, Security, DevOps, HR, Finance). Take ownership of IT intake: ticket flow, SLA usage, escalations, and current pain points. Audit Google Workspace, groups, SSO apps, device inventory (Mac/Windows), and current policies. Review SOC2/ISO requirements that touch IT (access, device compliance, evidence). Identify quick wins: cleanup high-risk access, fix top recurring tickets, and document “how-to” basics for the team.

First 60 days:

• Stabilize operations: reduce ticket backlog, tighten prioritization, and improve response consistency. Implement a clear onboarding/offboarding workflow (Google Workspace + SSO + device provisioning) and standardize access requests. Roll out baseline endpoint compliance reporting (Kandji/Intune) for patching, encryption, AV. Build a vendor/software inventory with owners and admin contacts. Start monthly access reviews + evidence collection cadence for SOC2 (and prep for Type II).

First 90 days:

• Deliver measurable improvements: faster onboarding, fewer repeat tickets, and higher endpoint compliance (patching/encryption/AV). Lock down SSO standards: app catalog, ownership, least-privilege groups, and (where possible) SCIM automation. Formalize IT runbooks and a small project roadmap (next quarter). Ensure SOC2/ISO readiness is “operational,” not ad-hoc: recurring evidence, vendor reviews, and audit-ready documentation. Present a clear plan for future capacity needs (contractor vs hire) based on volume and risk.

What you bring:

• 12+ years in IT engineering / systems administration / corporate systems leadership (senior technical depth).
• Deep expertise in Google Workspace administration and security controls.
• Strong experience with SSO/SAML and SCIM (Okta or similar IdP), group-based access models, least-privilege design.
• Strong endpoint management experience: Kandji (Mac) and/or Intune (Windows), patching, encryption, AV, compliance reporting.
• Comfort operating in a compliance-driven environment (SOC2 / ISO), including evidence, audits, and operational controls.
• Strong documentation habits and a “make it repeatable” mindset.
• Calm, practical, senior ownership: can run the work, prioritize, push back, and build scalable patterns.

Nice to have

• BetterCloud or similar automation tooling experience
• Vendor risk management inputs and software governance experience
• Experience rolling out Okta/device trust policies or conditional access
• Experience building IT dashboards and metrics (SLA, compliance, lifecycle time)
• Experience with auditing mechanisms and processes (SOC2, ISO 27001)

How you work:

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:

$110,000- 150,000 USD

#LI-Hybrid

Where we work:

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you’ll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱80,000—₱160,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.